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Color of my hairThe color was ok but I need more coverage for my greys. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color and application kitThe color was a great match and all of the products were of fantastic quality. I would have given 5 stars if the color had a little more quantity. Otherwise great! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazingly accurate colour match!I was worried but I was impressed with the kit I bought and the instructions supplied. Only down side was I didn't realise the timer had a tiny on/off switch on the back, and it wasn't mentioned in the instructions. Tiny panic but I had my phone and used it. Then, on inspecting more calmly, I found it but nothing was in the instructions about that. However, in all other aspects of the instructions, it was spot on. I did feel my hair was a bit dryer than I would have expected when i'd finished drying it. However, in fairness, it desperately needs a cut now and thats not about to happen anytime soon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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( Hair dressing) easy instructionsproduct instructions very good , packaging perfect product okay nice consistent color did ask for light blonde end result was medium blond ( virgin hair ) meaning no colour or bleaching for the last 5 years . Definitely good for home users but needs improvement as i ask for different colour 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nicht zufriedenBin mit der Farbe nicht zufrieden,hat mein graues Haar auch nicht ganz gedeckt.Hat sehr gestunken und möchte nicht mehr meine Haare färben. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosOlga D. - Vielen Dank für Ihr Feedback. Wir freuen uns, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Completely disappointedColor washed out almost immediately. Color was not what I expected and had used in the past. Will never use again. Cancel immediately. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElaine - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Very disappointedI used your color and it did not even touch my gray hair. I left it on for the instructed time and it was applied to the gray hair and it did not cover them at all. Very disappointed and I would like a refund 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRoxanne - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not receiveOrdered this kit at the early April, but I never received the kit to try. Even the delays in the mail due to covid, I should have gotten it by now. Made repeated attempts to speak with color stylist via phone, with no luck. Emailing is no problem and I am receiving a new kit but still don’t have answers to my questions. Being patient with everything going on so I am hoping this kit is worth the wait. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatti - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Überhaupt nicht zufriedenIch fand das stark unterschiedliche farbverhältnis von Ansatz Farbe zur Längen Farbe schon vor der Anwendung komisch. Nach dem auftragen nun das Ergebnis. Der Ansatz ist braun minimal einen ticken heller als meine naturfarben die Längen knallig Kupfer rot. Selbst mein Freund der nicht viel mit Haare färben anfangen kann, meinte der Übergang sieht scheisse aus. Werd es definitiv nicht mehr bestellen. Sehr unzufrieden für den Preis. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarie G. - Vielen Dank für Ihr Feedback. Sie haben wahrscheinlich bereits mit einem unserer Farbexperten zusammengearbeitet, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Not what I asked for!Specifically requested ash brown (dark brown without any red/brass) however was sent an auburn shade that has turned my hair red/dark ginger and it is a mess. Very dissatisfied. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |