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My color is much darker this time than the first time :(This time my color was much darker. My first order was my exact hair color. Lil disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngelia- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I'm not happy.I tried this color twice. The first time because I ordered an unflattering color for my skin tone. The second because after talking to one of your employees about this issue I was sent another color kit. I thought the employee understood my situation. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJamie- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Great color!I'm a first time user and I love my new hair color! I've been trying to find a red/brown that's not too light and not too dark and my new color is just right! And it doesn't fade like a lot of colors with red in them. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great grey coveragePerfect grey coverage. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love love love 😍Love my select hair color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color!My color matched perfectly. Thank you! Good job! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I didn't leave it on the full time, never done my own color before.Color was great and hair was soft. Will leave on next time as instructed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great hair dye!I was hesitant to try it but I’m very pleased with results! I have referred several friends to Esalon & they’re very pleased as well! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very happyVery happy with the color . Has not faded or turned brassy. My hair is very dry . Not sure it is the colors fault. I need heavy conditioner 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Could not be more pleased!!My stylist that I have seen for 15 years recommended eSalon since the Covid shelter in place order doesn’t allow me to visit her. I am so pleased with this entire process and the options available, I may never go back to a salon! It’s so easy, so convenient and the quality is fantastic. I am 100% on board and I’ll be ordering for my sister as a Mother’s Day present. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |