67 758 Comentarios de clientes verificados |
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Not at all like 1st ShipmentWhy would you send Half the color used on First kit. Very disappointed. I should not have thrown out brushes?? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Brenda - We apologize for any confusion with our second order. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
ColorDidn’t like the color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLauren - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
ColorFollowed the instructions and some how ended up with light pink streaks in my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCatherine - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Scalp burnsI've never had my scalp burn off hair dye before. The color I received a medium brown came out the same color as my daughters which she ordered dark brown. I don't like it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKimberly - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Très bonne première expériencePour une première coloration, je suis plutôt satisfaite. La couleur a de jolis reflets et a couvert mes quelques cheveux blancs. Je pense que je renouvellerai l’expérience. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Perfect!Loved how easy to use and perfect the color turned out! First time I used color at home and it was a success thanks to eSalon! 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Love the colour !Love my new hair colour, I would definitely would recommend buying from e salon. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Best hair color I have ever used! Beyond happy and satisfied !Your customized hair color was absolutely the best hair color I have ever used!!! Kudos to your color team... Your shampoo and conditioner extremely nourishing to my hair... I am beyond happy and pleased... My only issue is that I never got the other products I ordered ... 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Custom Color SetI did color myself and I couldn't have been more pleased with the result. The process was very relaxing. I especially enjoyed the fact that the color didn't run all over the place while processing. I was over the moon flattered when ny neighbor complimented (from her window) my color 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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The kitit had everything I needed. The instructions were very clear and easy to follow. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |