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Color Plus HighlightingMy Color has always been great. I tried the highlighting kit and instead of blond highlights they were red. I had to re color. A bit disappointed but over all I only lost time. The gray is gone. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKam- We're truly sorry that our Light Set (Light copper & Mahogany) did not provide the shade that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No improvement in new color kit.My hair is still very reddish/strawberry compared to the lighter blonde I prefer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeidi- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Hair turned gray easilyNot happy with my color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Pas asser de produitJe pensais recevoir deux produits de coloration... Ma connande reçu hier ne me sera d'aucune utilité car avec la longueur de mes cheveux même pas sur de pouvoir juste faire les racines .. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - Merci d'avoir pris le temps de partager votre expérience. Si vous pensez que la quantité de couleur qu'on vous envoie n'est pas suffisante, on peut vous envoyer un deuxième flacon qui est formulé pour redonner de l’éclat à vos longueurs. Nous vous avons envoyé un email avec toute information ! |
Watch out!A one time order is a scam for an auto ship. Never. Again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGinger- We truly appreciate your feedback.There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. The advantage of our hair color plan is that you receive 20% off of every order and you are also able to place single color orders. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
The bestThis is my very first time using your product.its the best.I have never regretted buying it.👍 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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CouleurTop belle couleur, cheveux souples et brillants 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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superbe colorationJe suis satisfaite de ma coloration, elle est arrivée hyper rapidement. Un petit hic quand à la quantité des échantillons (shampooing et après shampooing), et oui j'ai les cheveux longs et là pour le coup j'en n'avais clairement pas assez. Hormis ce petit détail, tout était parfait, les explications données sont très claires et je suis ravie d'avoir une coloration si lumineuse. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AmazingFor over 60 years I have been coloring my hair! My mom supported making my hair blond since middle school and I never stopped! I have colored it myself on occasion and have gone to many salons over the years and I’m so shocked my esalon color is about the best ever. There is a very large amount of product so no skimping necessary and very spot on directions which made it successful. In addition, the shampoo and conditioner made my hair soft and shiny but also very easy to style. I’m happy! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love colourChoose my colour, stylist messaged to say she suggests a lighter shade in the colour glad she did, I love the colour and shade that's been made for me 😊. Best colour I have had on my hair by far. Hair feels so healthly. Would definitely recommend esalon. Thank you so much 😊 0 de 0 personas encontraron este comentario útil. ¿Y tú? |