67 758 Comentarios de clientes verificados |
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A great startI wanted to go for a more pearly, light ashy tone but this still left my hair very yellow/orangey. I assume it’s going to take a while to get there but still it gave great grey coverage and I look forward to seeing what my colourist suggests. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosErin - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Didnt workFollowed the instructions and had zero change with my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTeri- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Turned out dark brown with a red tintMy hair turned out the opposite of what I requested. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosErin- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Darken my hair colorMy hair color was lighter and I wanted to get lighter hair and yes I could not go lighter but it got way way darker 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMariana- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
PerfectTotally happy 😃 love you what you do for people it’s brilliant and hair colour is great :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom Color SetI never used eSalon products before but knew that I didn't like box color! I usually go to a regular salon, but with Covid-19 was unable to, and I really liked the reviews about eSalon. I just needed my roots colored to cover the grey and protect my highlights. They designed a wonderful product that was just like the salon, and the conditioners were great for my hair!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Super professionnelBon fini ,couvre parfaitement les cheveux gris,et les conseillers super réactifs. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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my colourlove my new colour, I'm quite grey and the coverage is excellent I usually go to the salon and its comparable 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Couleur bien adaptéeBon produit s'adaptant parfaitement à la carnation 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Thank you so much to PaulThank you for a perfect colour, very easy to use, my hair is super soft and shiny. I am so very happy, thank you Paul x 0 de 0 personas encontraron este comentario útil. ¿Y tú? |