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Loved this!This saved me $200 trip to the salon! Easy, Loved the result so far (1 week, 2 washes). 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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EasyI was a bit leery about coloring my own hair, but it was quite easy! Only suggestion I have is to have mirrors to really see what' going on in the back! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorThis color turned my hair orange and brassy,definitely not what I expected. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTraci - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Absolutely perfect.This color was the CLOSEST I have ever seen to my natural hair color (before it went grey!) The shine, the grey coverage, everything was perfect. My colorist nailed it after I sent a photo of what I wanted. I swear no salon can get this color red right. Thank you. 8 de 11 personas encontraron este comentario útil. ¿Y tú? |
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Wie beim FriseurIch bin absolut begeistert von der Haarfarbe und dem Ansatzpuder! Die Farbe ist genau so geworden, deckt die grauen Haare ab und ist wie ich es mir gewünscht habe – strahlend, lebendig und mit einem wunderschönen Glanz. Sie lässt mein Haar gesund und gepflegt aussehen. Besonders beeindruckt bin ich vom Ansatzpuder: Es kaschiert perfekt nachwachsende Ansätze und sorgt für ein natürliches, frisches Aussehen, ohne dass es künstlich wirkt. Die Anwendung ist super einfach, und das Ergebnis hält den ganzen Tag. Endlich habe ich eine perfekte Lösung gefunden – absolute Kaufempfehlung! 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Wrong shadeI have been buying this for years but this time the colour is completely wrong, it's bright red!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Rita! I'm so sorry to hear your color was wrong this time. Please check your emails, we got back to you to help you. |
Color fades fast over graysI gave this a fare try with 4 uses, and found that it fades faster than the store box color I use. It's not worth the money to me. Also, I cancel my subscription over the phone with CS the day I received the next months box and got a refund. Then I end up getting another box this last month that I didnt want! Turns out they didn't cancel my subscription like I requested! So, I went online into my account and cancel it this time myself! I'm going to be extremely mad if I receive another box of this junk hair dye again! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeather - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! We've gone ahead and added a free reformulation to your account. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Really good productThis is the best hair dye for home use ever. It really works like salon’s product and has all the same benefits. I was really impressed by quality of this product and exactly right couloir shade I’ve got from e-salons colourist. You are really doing a great job, thank you! I will definitely use your services from now on! 8 de 8 personas encontraron este comentario útil. ¿Y tú? |
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So darkI really love the products, so easy to use and so much fun stuff in the box, I went a shade lighter this time but some how it is so much darker 😱 back to the drawing board. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShelley - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not for everybodyI've only tried it once. Quantity and materials were good but product did not cover my gray. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRosanne - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |