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Color Set
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67 740 Comentarios de clientes verificados |
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Only three stars because I did a lousy job trying to apply as shown in your videHaving trouble applying product. Hair is soft and shiny but all grays not colored. I used the bowl and brush to apply. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Have really loved this product and results.The brush was missing from the kit this month, but otherwise love the product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color is goodI could go more caramel and less red but the color lasts and looks good. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color matchI enjoyed your product along with all of its unique packaging the quote on the box was also a sweet surprise. The problem is that I encountered is that I should have allowed the day to be in my hair a little longer due to the fact that I had gray coverage powder on my hair During the time of dying. So for that reason I believe the color coverage for my grays did not take as perfect as I wanted it too. I basically still had a few grays in the corners of my hair line.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Really easy to use and looked great, but my color seems to be fading over time.Maybe I didn't leave it in long enough? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Finally!! A color that covered my gray!I have always colored my hair but for the last 2 years, the color would not cover my gray! I changed brands and even went to a hairstylist who said she could remove the gray but $145 later it was still gray and actually worse than when I did the color. The first time I used eSalon I got the same result. It did not cover my gray!! I was so disappointed but decided to call and talk to a color specialist who asked me to send a picture of the results. Once the specialist looked at the picture and asked me a few questions, I was told they would adjust the color and send me a new free kit. Once I colored my hair with the new adjusted color I was ecstatic! After years, I now have golden blonde hair! Thank you eSalon!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Thank goodness it’s quarantine.I dyed my hair last night. When drying it looked like I had faded pink highlights. Went into different lighting and it looked much better. This morning, I find some of the color has faded a bit, but am catching the red tones. It makes my hair color look fake. I applied according to the instructions, but still see grey. I was so excited to dye my hair at home with salon quality products since our salons are still closed here in WA. Guess I will try elsewhere. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRobin- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
customer service?I tested hair strands but had a problem with the hair dye not depositing any color on my hair at all, despite following directions. I contacted customer service but the replies took an average of one week each, which can be understandable during these times but I was eventually ignored and have not gotten a reply for 5 weeks. I would've liked to say the product worked but customer service is not responsive at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosE Yee- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Farbe ist nicht gut!Ich habe eine dunkelbraun bestellt. Ich habe aber rote Haare, beschrieben war ein roter Schimmer! Unter Mahagoni stelle ich mir auch etwas völlig anderes vor. Die Abdeckung ist sehr gut. Aber mit der Farbe bin ich überhaupt nicht einverstanden. Ich möchte keine weiteren Lieferungen bekommen! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSophia K. - Vielen Dank für die Kontaktaufnahme! Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Grauabdeckung nicht erfülltleider habe ich nach der Farbanwendung eher einen einen farblich erkennbaren Balken im Scheitelbereich und die Grauabdeckung ist nicht 100% erfolgt muss erneut drüber färben und warte mal auf das Versprechen, bei Nichtzufriedenheit Geld zurück bzw. eine neue Farbe ausprobieren zu dürfen. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertoscoco M. - Vielen Dank für die Kontaktaufnahme! Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |