67 740 Comentarios de clientes verificados |
|
Mostrar: |
|
second thoughtsThe color is good. its only been a few days, but I like it. But, I do feel there are excessive steps. The gloves and stain remover are great with the kit. My first review was not great, but I would use it again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Pretty goodThe color was easy to use - no harsh chemical smells or feels to the process. The color was a little redder than expected than honey colored but I really don’t mind. My concern is that the gray was not completely covered and I felt there was no conditioning element in the process even though I received a shampoo & conditioner. My 2 biggest issues were the frizzy condition of my hair and the gray. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Remarkable productI have been buying boxed hair color for years, and have never been satisfied with the results. The color on the box bears no resemblance to the color of your hair once you've applied the product. It's too dark or too light, too blonde or too red, and never, never perfect. Until eSalon, and now my hair is perfectly covered and perfectly colored. And I am pleased. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Great colorLove my color! Only complaint is that it washes out too quickly. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
They only post five star reviews!!!So I have to write how not excellent the products were like this. Customer service, product quality, delivery were all not even medicore. I will say that personalized stylists are just as annoying as sephora employees. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Color comes too fast and too often. My hair doesn't grow that fast.I have a box here already. Please don't send another until August. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Like the way coverage of the graySend me the same color please my beautician thinks that it helps blend in with the gray when she cut my hair yesterday 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Beautiful colorThe color I received is perfect and I love how healthy my hair looks from all the hair care products. Unfortunately I'll have to stop my shipments because the color is too expensive for root touch up. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
It looked really good for 2 weeksThis does not cover gray :( and unfortunately that’s the only reason I color my hair. It is cheaper to order it twice a month than seeing a stylist once every 8 weeks but, I have to get my hair cut anyway around that time and would have need to to dye my hair with this brand 4 times.. No thank you, I’ve got a life lol. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosBrandi - We’re very sorry to hear that you were so disappointed with your customer service experience -- and we appreciate your candor. At eSalon, our company is continuously looking for better ways to improve our service based on what clients, like you, tell us. Our main goal is to provide the best client experience, so please let us know if you have any additional thoughts or feedback. We do take it all to heart. |
No overall color or grey coverageWhen I had my color custom made I specifically stated I wanted my hair all one color since I was still growing out at balayage. I was sent to different shades and I also stated my hair was prone to turning red which it did. I'm extremely disappointed that not only are all my greys not covered but the ends of my hair are a different color than the rest. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosNatasha - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |