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Color Set
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67 740 Comentarios de clientes verificados |
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Total ConvertI’ve spent the last few years gently struggling with my colorist- who seemed not to hear me, and kept making me blonder and blonder. I finally decided to take the leap, and I sent a picture, and my goal to my assigned colorist at esalon. She knocked it out of the park. It covered beautifully, and I have the dark strawberry blonde hair of my dreams. It works with my complexion, it works with my natural hair color instead of fighting it, and my hair is shiny and silky. I’m hooked. 3 de 7 personas encontraron este comentario útil. ¿Y tú? |
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Amazing productsFirst time using these products and very pleased with results. Color just a bit darker then expected, however shine, softness and body restored! Need to tweak next formula otherwise love this! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorPleased with the color and accessories. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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First time and super happyFirst time touching up my roots and really happy with look. Need some minor adjustments with color but super close. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love this colorWhen I started with esalon and changed to this color, a few weeks later I found a lock of my hair from my Mother's keepsakes. They match!!! Great color and easy applied. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Still see greyI love how easy it was to dye my hair even though I started with the grey hair first 2 data later I could see some grey in the front. I would use the same color again but just leave it in longer than the instructions say 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarla- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
hmmmmmnot getting the temple grays to take, so I called and received great customer service and advice to leave the product on longer, for 40 minutes instead of 30. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelley- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I loved it, but...I love the color that was formulated--it's perfect. The one thing is that for the last two Color Sets mailed to me, there was no brush. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Would give 5 stars but you ran out of color with No idea when it is coming back.Wish you had a better system for when you run out of color. Besides getting the same message three times telling me you don't know when it will be available, I am about to give up. I like your stuff but there should be a system to let people know when it is back. I am looking into other sources. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Corrected Color Was PerfectMy first color with eSalon turned out way too dark, with very few red highlights. I was disappointed and almost didn't return; however, I received an email from the company offering to correct my color (at a discounted rate as well). I figured I had nothing to lose, so I conveyed my concerns with the initial color and expressed the result I had wanted and expected (reddish brown with cherry tones). My corrected color sat in its box in my bathroom for nearly three months, until I finally got tired of seeing my hair go gray during this COVID-19 isolation. I needed a lift, so I colored my hair yesterday. Wow! This is exactly the color I wanted! Such an amazing transformation! Made me feel so much better about my hair--and myself. Thank you, Stephanie at eSalon, for listening to my concerns and providing me with the color I truly wanted! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |