67 740 Comentarios de clientes verificados |
|
Mostrar: |
|
Great alternative to the Salon!I hate to admit it because I love my stylist, but the shelter in place forced me to seek at-home alternatives to the salon. I was super impressed with the color and how long it lasted. I will definitely keep using this! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
I'm very satisfied!I have never ventured to color my own hair, and approached this project with trepidation. Salons were all closed, and my roots were getting more and more mousy. When I ordered this there was no understanding of when salons here in the East would reopen safely. It took me over two weeks after the arrival of the kit to gather enough courage to give it a go, and I am pleasantly surprised. I will order again, especially since, although opening this coming week, I do not feel comfortable going to a salon given current state of the pandemic. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Medium brown hair colourOh my fabulous product better than my hairdresser and much more natural....okay it stinks on application but then that’s it and where as before I’ve smelt the after undertones of bleach you get no lingering odours from this product...eagerly waiting for next next treatment to arrive now 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
ColorHair becoming lighter with each touch up. Color may be a little light for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
So far I love it.Such a beautiful rich color. Tends to fade alot quicker than expected. I have to keep it on for a full hour and then it lasts a little longer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Amazing customer serviceMy eSalon box got sent back twice at no fault of their own. I was having issues with my post office and so the first time it happened I called them to let them know and before even waiting for the shipment to return they sent out a new 1. When the second shipment got returned I was going through a busy week didn't have time to call so they reached out to me and let me know that my shipment was returned again. no questions asked they resent my shipment for the third time. Luckily by that time USPS had learn to do their job and I received my package. The package basically was two hair dyes because I have long hair. one for my roots and one for the rest of my hair. this was astonishing to me cuz did I mention I only paid $10. The hair color didn't come out quite like I had thought it would but I also hurried up and rushed through the Styling quiz section so again no fault of eSalon. Anytime anybody asks me if I dyed my hair I am sending them to your company you guys rock. Just so I don't sound like I'm sponsored, I do wish the packets of the shampoo and conditioner were a bit bigger. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Gute DeckkraftProdukt und Farbe soweit gut. Allerdings ist die Coloration sehr geruchsintensiv und nur für die Ansatzfärbung war es viel zu viel Produkt. 1/10 des Produktes wäre ausreichend gewesen. Musste leider ganz viel hinterher entsorgen :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
my hair colorI liked my hair color. I have requested a little more red in my next hair color, however. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Mixed ReviewI was very happy with color, process and customer service in the beginning. The color just doesn’t last. I read many complaint reviews about this and thought it was because their hair just grew faster than they thought but now I have to say, they are correct that it is the color application unfortunately. If it were different my review would be 5. Dawn 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosDawn - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color is blahThe first time I tried this color, I didn't like it and said I wanted more red. The color was changed but still no red. I cancelled my auto-subscription and still received a 3rd box of color that I will not be using. On the plus side, the color does stay really well. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMichelle - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |