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Color Set
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67 740 Comentarios de clientes verificados |
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REDNESS!!I was prepared to really like this color, but alas, it's just it turned just too red in the front of my hair. Mostly, on the very top and front of my head! The color did vover my grey though! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSuzanne - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Totally wrongI Spent the past 2 years growing all the color out of my hair and letting the gray come in. I debated a long time about coloring it again. I finally decided to as I’ve also decided to cut it much shorter. I was very clear that I wanted a cool ashy brown with NO red or gold. Even got the supposed rinse to tone out any red. Well, I’m basically a redhead now. With any light my hair is at beat a VERY golden brown. At worst it looks like a penny. I am absolutely furious that I trusted this company. Normally I don’t do business with a company that doesn’t have a phone number listed but just got careless I guess. My $22 dollar “bargain” will now cost me $150 to fix 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJean - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Came out blackIt came out completly black, even though I followed your instructions. Sticked to the time. Not happy.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBogumila T. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process. |
me oscurecio el pelo demasiadoPues el servicio es muy rapido y la primera caja es espectacular porque te trae de todo... lo unico es que me oscurecio el pelo de rojizo que tenia a brown oscuro y pues la idea era aclarar, no oscurecer. Yo envie fotos y explique, pero al parecer la chica no hizo lo q esperaba. The first box has a lot of things and I really like that, and the shipping was very fast too, but talking about the color, I used to have a red color and the one that they sent us turns to dark brown. The main idea was to get into a cooper (lighter) because I sent photos and explain everything , but apparently the colorist did not get what I wanted, so because of that Im a little disappointed... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHola, Jessie: Gracias por escribirnos. Sentimos que el color hay sido más oscuro de lo que esperabas. Estaremos encantados de poder revisar tu fórmula para darte una solución. Revisa tus emails, te hemos enviado un correo. |
Luxury at homeI had been going back and forth for months deciding if I was going to order, I finally did and I have to say I am in love, with the attention to detail, the presentation of the product and the results achieved. The whole process made me feel like a valued customer, I'm a sucker for little additional perks and the fact the product is personalised is such a perfect and personal addition its beautiful. Instructions are clear, two sets of gloves, a stain guard and remover which I've never received with any other dye. Absolutely stunning X (the shampoo and conditioner sachet smell amazing and my hair felt soo soft afterwards) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My hairdresser won't be happyI love the colour and the products are very good quality. I will not be going back to my hairdresser for a colour from now on. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wow!The color looked incredible! I loved it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Amazing!I cannot believe how healthy & gorgeous my hair looks! So many compliments! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ExcellentEasy to use.Perfect color. Over the moon pleased with product. Thank you Esalon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color!I have always gone to the salon for my color and I was always happy with my hair. I never considered coloring my own hair until the pandemic affected us. Everything about this product is great! I love the color and the directions were easy to follow. The kit has everything that you need to do your own hair. I have received so many compliments on my hair. I will definitely use again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |