67 610 Comentarios de clientes verificados |
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SchlimmEinfach nur schlimm die Farbe und es wurde gar keine grauen Haare abgedeckt ich will mein Geld zurück 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAzime D. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
customized colorabsolutely perfect so happy with the customized color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Lots of ComplimentsLove the color 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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love the colorI was happy with the coverage it gave with on my gray hair. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Good product but wrong shadeProduct came quick and was simple to use but the color is lighter and got a tint of red to it and my hair is actually brownish black. That could been my fault for not picking the right color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Too much redI would like to see the mahogany and lighter tone 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLori - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
perfect color for me!I am a natural redhead/auburn and now as I am aging (currently 67) it had lightened dramatically. Your staff has been wonderful to work with and have made adjustments and now I LOVE my hair color and often stopped by strangers with compliments. And I am asked often if it is natural - and I respond it used to be! Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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This is Awesome HaircoloreSalon has a great product for my hair, which, given my aging process interrupting my easy-going hair of years past, is a big deal. My old hair color was not cutting it for this 60+ woman, and this brought it back to life. Love the quality and the results. Besides that, the directions are very clear and detailed, I never run out of color before it is done and I feel better about dealing with the thinning hair in one spot, thick, ridiculous hair in another, and the dryness that was exaggerated by other hair color products. Aging is not for the weak, and eSalon has given me an extension on the time before I give up coloring and go with the grey. (IF I ever choose to do that of course.) Thank you, eSalon team!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Excellent color mixExactly what I expected 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Farbe HellbraunHabe heute die Haarfarbe ausprobiert. Zu nächst kam mir die Farbe sehr gelb vor. Dann nach dem Auftragen fast dunkelbraun/schwarz. War verunsichert und habe nach 20 Min bereits ausgespült. Aber das Ergebnis ist super. Nicht zu dunkel. Völig natürlich. Bin begeistert. Würde ich wieder kaufen aber mir ist der Normalpreis zu hoch. Schade. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |