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Perfect colorThe directions are clear and easy to use. The color matches mine perfectly. My only concern is it would have been good to know that the application brush is only included with your first order. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKathy - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Color was excellent.I went a shade lighter and it it is much more flattering. It’s a shame there is only 1 pair of gloves now. I ended up using a second pair I had because reusing the one pair for both parts of the process wasn’t going to work. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Last color I orderedSecond adjusted color products, still not providing enough gray coverage and doesn’t last the 4 weeks. I’ll try it one more time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorLove, love, love my color. Just a bit too dark. I come from a long line of redheads but didn't get the red hair. What I did get was very dark brown hair with beautiful red highlights. I want a shade or two lighter brown, no red. No matter what I do, that red comes through on its own. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Excellent hair colorLove hair color but do you something to help cover very stingy grey hairs 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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June colorThere was less grey coverage as normal. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTracey- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Colour faded within one wash and greyShowed my grey up within one wash 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHelen T. - We appreciate your feedback and we are sorry to hear that you were unhappy with your gray coverage. Our Color Team will reach out to you via email. Thank you for your patience. |
Never received.Shipping seemed to take awhile on other orders. Never received the last order even though the order said it shipped a month ago. It might be helpful to change your shipping methods? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRobin L. - Thank you for your feedback. We are so sorry to hear that your eSalon order has not arrived! Upon reviewing your profile, we see that one of our Team Member has already helped you to resolve this matter. Please let us know if there is anything else we can help you with! |
Purchase June 7It faded in areas which were blonde 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulie B. - Thank you for your feedback! Upon reviewing your eSalon profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I like itI like it....but still orange,still would like to try and get a shade lighter with out any orange if possible...just a light brown 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTanielle- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |