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Color Set
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67 740 Comentarios de clientes verificados |
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CouleurDeuxième couleur posée, résultat parfait après plusieurs shampoings, au fil des jours, la couleur vit et se parsème de reflets dorés. Rien d'uniforme, exactement ce que je souhaitais. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice shadeThis was my first time ordering, and I would have to say that I'm very pleased with the color. I need to adjust the shade, but other than that, my hair has not faded at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice changeMy first order was a bit too dark for my taste. I suggested some changes and they did it. This second order was so much better. Thanks 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColourVery good cover and leaves hair shiny and healthy looking. Absolutely love it. Unfortunately got some colour on my door and cannot get it off. But that’s my fault 😊 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nicht gutDie Lieferung kam beschädigt an. Bis heute keine Reaktion! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMartha K. - Vielen Dank für Ihre Kontaktaufnahme! Es tut uns unheimlich leid, dass Sie Ihre Bestellung noch nicht erhalten haben. Wir möchten uns ganz herzlich für die entstandenen Unannehmlichkeiten entschuldigen. Wir haben Ihnen bereits eine E-Mail zukommen lassen, um diese Angelegenheit weiter zu besprechen und herauszufinden, wie wir die Situation klären können. Bitte behalten Sie Ihren Posteingang im Auge. |
Didn't cover my grayUnfortunately the color didn't work for me, it didn't cover my gray hair and it has this yellowish tone. Also instruction said that I have 2 pair of gloves but it was just one so I lost time trying to find gloves to use it after I applied color to the ruts. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGordana - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
CANCELaccount was canceled and review was submitted in May 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeborah - We truly appreciate your feedback. Upon reviewing your profile, we see that your concern has been resolved. Please let us know if there is anything else we can do to help! |
1st timeThe color was too dark in the roots and made the rest of my brown hair dull and not warm in color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not satisfied with the "gray coverage"I followed all of the directions, step by step, but it did not cover the gray completely. About a few days later, I was back to square one. Too much to spend with the same outcome that I had with another less expensive brand. The color was great, but not for the gray coverage! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPamela - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Didn’t cover my greyVery disappointed! I had very few grey around my face and it Sydney do a thing 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLisa - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |