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Color Set
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67 726 Comentarios de clientes verificados |
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Love my hair color!This is a great product! Thank you e-salon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Absolutely perfectI get compliments all the time on the color of my hair, even my stylist who cuts my hair said she likes it 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it.Your color has helped keep my hair from breakage, I have really fine thin hair plus the color last longer... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!It covered my grey Hair for almost 4 weeks!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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schlechte Abdeckung der grauen HaareDa ich meine mittellangen Haare täglich wasche, hält die Grauhaarabdeckung max 14 Tage. Für das Geld bekomme ich meine haare auch beim Friseur professionell gefärbt. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPetra V. - Herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns leid zu hören, dass die Grauabdeckung nicht Ihren Vorstellungen entsprochen hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |
Hair colorI like using this product very much..the only reason I give it 4 stars is that I have not yet found the exact color I want... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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came out far too darkpackaging was first class, I was excited to use it. The smell was very strong and made me cough throughough application. The end result was so very much darker then expected - dark auburn instead of light brown golden 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachael L. - Thank you for taking the time to share your feedback with us.! We apologize for any discomfort during your color application and to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DamagedI received product and the special formula had ruptured all in the package on everything. I have less than half a bottle Temperatures had been in the ninties, I would definitely reconsider your package. Package was stamped by mail service and the contents and box were wet. Since my hair is thick I did not have enough product to use. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarsha - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Hasn’t covered my rootsHello I’ve just used my personalised hair colour to cover my roots and ends i kept the dye on for longer than required however after washing it out my roots have not coloured well at all. I’m actually not happy with the outcome. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaryn S. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not pleased with the grey coverage. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a solution that will better suit your needs. Please keep an eye on your inbox for more details. |
TerribleDon’t even bother. This is the worst product I’ve ever used. Turned my hair almost orange in color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAbby - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |