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Awesome custom colour set.I was very impressed with my set. The entire set and box seemed like it was made just for me. The instructions were easy to follow and the colour was perfect for my hair. I had to contact customer service and they were very prompt and helpful. Thanks again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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First timer!First time I have used esalon and I love it!!!!! I’ve recently just had a baby so haven’t dyed my hair for well over a year, was very sceptical at first and even the instructions were totally different to what I have done with regular hair dye. But I went for it and am so pleased with my colour and how it has turned out!!! I will definitely be trying the highlights soon. Could not recommend esalon enough! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the new formula!Love the new formula! I've always thought esalon has the best color for me but I've had trouble getting it washed out of my hair. It seemed to turn almost solid after leaving it in and would take almost an hour to wash out. I found myself losing hair in the attempt, and would still find color for the next few washes. This time, it washed out easily! I thought it was just a fluke until I saw the note about the new formula that easily washed out. Love it, and am much more likely to stay with Esalon ☺ 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great service.Your colorists read my comments, and work with me to provide a good hair color. Thanks you for working with me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect color match nowI had to make some adjustments to my color from the first one and the colorist did a great job matching the color I needed the second time around thank you so much u rock! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Happy clientEasy and convenient I chose to use the bottle and brush method and followed the steps by step instructions which are persis, and I love it!! I will be getting additional conditioner next time though I felt that my hair was not as soft or as hydrated as when I get it done in the salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best hair dye I’ve ever usedThe colour and condition of my hair have never been this good. It’s the best dye I’ve ever used. Although it’s more expensive than a over the counter dye it’s worth ever penny. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Pro/ConThe formula was amazing. However, it was not enough to dye my entire hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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2nd time coloring with this brand.I’ve never liked coloring my own hair. It always turns out too brassy. I never could find the right color or brand on the shelf that I liked. I’ve had my hair colored professionally for many years. With COVID I had to decide to let my hair go or do something. I saw eSalon on Facebook. Thought I’d try it. I wanted strawberry blonde. The first formulary they sent was too red. It was a combination of dark blonde, red and copper. I was scared but tried it. Not happy with my hair. But, I gave them feedback and they adjusted the amounts of each color. I’m very happy this time. I wish I felt more confident doing the back of my head. It will take practice I’m thinking. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Too darkI want to keep my golden cooper Colour, but this colour made like black. I was devastated and had to book hair salon to fix my hair colour. I realised that Buying on online Shop is difficult to get the right colour. I won’t buy this again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKiyomi H. - Thank you for taking the time to share your feedback with us! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |