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Awful colorNot even close to what I ordered 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBrian- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not happyI’ve been trying to change my hair color and can’t. The last color kit turned my hair orange. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosApril - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color doesnt lastColor only covers greys for a few days. Then turned lighter agins. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmber - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
New Improved Scalp Clearing is very Good BUT hair loss increase BadThe new formula (from last two shipments) is a clear improvement in terms of ease of application and removal but I experienced significant hair breakage and hair loss both times. I happen to have lots and lots of hair, it's fine and very porous and curly so it would be awhile before it would cause me serious grief but not sure how long I want to continue since it seems unhealthy. Am considering my options...hanging in there for now. Let me know if this is being addressed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMargaret - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
The Color was Perfect!I have been going to a specialist for my color so of course I was sceptical. But when I put the color on as per the easy to understand instructions the color was natural. So much so my husband made a comment on how natural he thought it looked. I will be ordering again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved it!Made a slight color adjustment with this past order and it was perfect! Thanks so much. This is so easy to use, color is great and lasts longer any boxed product. Five Stars!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itGet's my hair black as it used to be. I'm 58, male, and in a profession where I'm judged on appearance. But this was really nailed down by the use of the Tint Rinse. The two combined are a knock-out punch. Highly recommended. I'm copying this review into the Tint Rinse, btw, 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful color!I was very happy with my color. I'm anxious to see how it holds up over time 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love, Love, love...I just loved how they listened to all my concerns regarding my hair color and they neiled it! I love my color it looks so much like my natural color except NO GRAYS! 😍 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful even has dimensions!!Color is stunning! Is a a bit darker but so beautiful , instructions are clear and concise .. can’t wait til my next color... ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |