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Color Set
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67 726 Comentarios de clientes verificados |
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enfin une vrai colorationj'ai reçu mon coffret personnalisé et avoue que j'avais un peu peur d'essayer et d'être déçu du résultat comme la plupart du temps avec une coloration de supermarché. Je me suis lancée et la le résultat!!!! Exceptionnel je ne pouvais espérer mieux une couleur complètement uniforme aucune démarcation au niveau des racines comme à chaque fois et une couleur lumineuse des cheveux doux brillant un effet parfaitement naturel. Je suis ravie, enchantée j'ai obtenue une teinte à laquelle je n'aurais jamais pensée et qui me va à ravir. C'est vraiment Ma couleur personnelle. Merci 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great natural color match!My colorist matched me up perfectly with my dark blonde and then dark ash blonde. Both looked very natural- even more after a couple of washes. I used demi permanent. What I have to take a star for is the texture it gave to my hair- very awkward microfiber cloth like🤔 I didn’t like it. But it does become better with every wash. I will have to stop coloring my hair for now though, as I’m losing lots of hair lately and need to identify the reason for this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColorLoved the color, but a few strands didn't take the color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful Color for just about a week... :(I loved this color!! It was perfect and covered all my grays. I only washed it twice, and all of the color pulled this warm orangey tone and I really wanted a cooler brown. A little disappointed how it looks now. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
way too darkI thought I'd asked to return to the first color I did but there must have been a misunderstanding. This is double the color of my 2nd color. I am at a loss on how to return to blonde. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBeth - We’re truly sorry that our color kit did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
pas le ton trop rouge, trop foncéla couvrance des cheveux gris plus importante est trop rouge, trop foncée; il faut rester dans le cuivrée roux 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnne - Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires. Nous sommes désolés d’apprendre que vous n’êtes pas satisfaite de votre coloration. En examinant votre compte, nous constatons que votre coloriste vous a déjà contacté pour remédier à la situation, en modifiant votre couleur ! N'hésitez pas à revenir vers nous, si besoin ! |
My Hair is Different Colors?!?I was completely satisfied with the first shipment of hair color I received. The second shipment was just a root touch-up, and I was satisfied with that as well. However, I noticed shortly after that my color was fading allover, so I decided to add a second bottle to my last shipment. I'm not sure if the two bottles were different colors or what happened, but I'm not satisfied. I followed the directions, did everything I was supposed to do, and the color is not even. It looks so bad that I'm considering buying hair dye off the shelf just to fix this disaster on my head. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmanda- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
DisappointedI was so excited to receive my kit and the kit itself is AWESOME. filled with everything you could possibly need. Very pleased with the presentation. However, when it comes to the color.. not very thrilled. It's pretty for what it is but not as bright as i was hoping for. The color smelt so strong I felt like passing out. It was so hot to the touch and felt like pure ammonia. My hair is in worse condition after as well, very drying. Expected more. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWhitney- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Custom color setOder too strong. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAna- Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
It didn’t cover up my gray hairIt made my hair on top orange instead of dark brown 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |