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Waste of time &moneyI've been coloring my hair for 20+ years. I've used boxed color, Sally's, & had it professionally done so I consider myself somewhat knowledgeable. Since we've all been on lockdown I took a chance on something new to me & it was the WORST color result I have ever had! I knew going in what color can & can't do. My first clue to what was to come should have been the 15 volume developer they included. Not even my current hairstylist uses that when I go darker. Color was supposed to end up an "ash" blonde. I was hoping to knock out this brassiness. My hair ended up redder than I started! I need a refund so I can get this professionally fixed. Buyer beware!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Color TintI wasn’t to impressed with the dye. My hair has been so dry after using the color tint. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEsther- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
The product is not for meToo many steps, I tend to want in and rinse, and a little strong for my hair. However, the presentation was great, as well as the shampoo, leave in conditioner. and dry shampoo. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDarlene- We’re so sorry to hear that you were disappointed by the coloring process, but we are so happy to see you were happy with our products! We value every client, and look forward to providing you with a product that will better suit your needs. |
NEVER AGAIN!Even though I submitted a photo & got a consultation AND was very clear about not wanting darker hair that's what I got!! I was miserable because it took FOREVER for it to fade!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPauline- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Help:Hello, I still need more grey coverage, and I still have red tones coming through after a few washes. Can anything be done??? Thank you, Liz 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLiz - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Great productI have used box dyes in the past which don't always cover my bit of grey hair or colour my hair properly, this is my first try with the e salon and I have to say its really great its darkest brown and I love the colour I was a blonde then went to brown with box dyes but always gave my mid length to ends a lighter colour but with this home dye its covered everything nicely it is a bit expensive but its worth it, and my hair feels nice and soft the shampoo and conditioner is lovely smells good, so overall am happy 😊 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Brilliantmade to the colour you want and comes in a personalised box which is great 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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AwesomeLove love my color!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Awesome CoverageGreat coverage . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color Perfection!I’m so happy with my hair color! I was a little nervous at first because I stepped out of my comfort zone, and the color looked a little light, however the after picture of my hair was perfect! Definitely matched my skin tone and was the perfect shade! Thank you! Also has great grey coverage. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |