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Color Set
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67 726 Comentarios de clientes verificados |
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Color was richI didn't love the color on me but it was rich and made my hair really shiny 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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We got a match!I have been working with my new colorist (Amanda) to get the just right shade of my color. I think we are finally there. I only wish that the first person I worked with would have listened to me. I gave them the exact Goldwell formula from my old stylist and they told me that would be too dark for me. I tried explaining that we have hard water and my color fades pretty easily but I went along with their recommendation of going a whole shade group lighter (Light Brown vs Medium Brown) and my roots ended up really red/orange looking. It's been a somewhat lengthy process but I'm glad that I stuck with it. I've have been wanting to get free from the ridiculously high prices at my salon for quite some time now. Now...I am. Thank you Amanda & eSalon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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EASY GOOD PRICEThis was easy. Ok coverage. Wish the color stayed on longer. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Lost orderHello! I need your help with this order. I haven't received it. Please I need the product or my money back at the method that I used to pay it. I can't wait any more time! Please take action about this matter. And don't use the usps for any order as it is a total disaster! Use Fedex or Ups. I hope so hear of you soon with the solution 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosInes - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
My haircolorDid not cover my roots 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLeanna -Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
ColourQuite strong smelling. But covers well, my only issue is stated I wanted/was trying to go lighter but now my hair is actually darker than at start ? Sent pictures aswell ? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela F.- We appreciate your feedback here at eSalon! We apologize for any discomfort you experienced during your color application and so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
too much red, needs some more ashMy hair now is coming out much too brassy RED..could you put more 'ash' into it. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHope - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Tionnes reviewI need to use the color for a while to see if I like it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTionne - We’re truly sorry that our color has not yet met your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
CoverageIt didn't seem to cover the gray as well this time. Last time, gray coverage lasted until 8/18. I had it done with kit again at beauty salon. But- the gray is already coming thru. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
No color changeUnfortunately, my initial coloring left my hair the exact same color it already was, even with sending a picture of my current hair color with my order placement. Hoping for better results with my next shipment! :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessie- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |