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Color Set
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67 726 Comentarios de clientes verificados |
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GreatSatisfied 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRosie- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Did not cover greys.I like how you provide everything in the box. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGiselle - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
They make it so easy!After 20 years of paying someone else to color my hair, I've done it myself 3 times now thanks to eSalon. And now I realize I'll never need to pay a salon for color again. The instructions are easy to follow, everything you need is right there in that little box. This has saved me during the shutdown, but I'll keep using it long after we return to "normal". 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Satisfied CustomerI was skeptical about ordering this product that I found on Facebook. I kept ignoring the reoccurring ad until one day my 6 yr old granddaughter said, Grandma why don't you color your hair so you don't look so old? Store brand hair dye always left my hair feeling like straw. I kept this product on the shelf for about a month. Since I was on mandatory COVID quarantine I decided to dye my hair. I was amazed! My hair color looks very natural, soft, and healthy! The only disappointment is my gray hair reappeared approximately four-weeks after dying it. Thank you eSalon for making a great product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great productNeed to try not to overlap on previous root colouring. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Turned ginger and dried out hairWorst hair dye I've ever purchased. The colour was nothing like I ordered. When I reported this the company was useless and resent the order😡 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLyndsey B. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not pleased with the end result of our color application. Based on your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Last 2 colors did not cover greysNot at all satisfied with color. Within 2 days my greys at root were showing & I followed instructions correctly. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKimberlin - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Colour still not rightStill not the colour I thought I was getting. Grey coverage doesn’t last beyond a couple washings, I have very little grey hair and I’m not a frequent hair washer. Plus shipping took over a month. Definitely not worth the money when I can go to the local beauty supply outlet and get the colour I want, with good grey coverage at a fraction of the cost. And get it the same day I order it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJo-Anna - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
UnhappyI was not happy with the color because it didn't cover the gray very well and also the color was too light. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosElaine - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Faded and washed out within a week!I am not happy with my purchase. I have long thick hair, so I used two containers and saturated my hair from root to tip. I waited the allotted amount of time and rinsed it out. It looked decent when I blow dried it, covered the few gray hairs around my ear really well. Within a week it had completely faded out to a dull flat color. I am not impressed! I would have gotten better results with a box color from the drugstore. Side note, I know what I'm doing, I grew up in a salon, so it wasn't me, it was the product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKaren - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |