|
Color Set
|
67 726 Comentarios de clientes verificados |
|
Mostrar: |
|
NaturalLive the natural look 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Mauvaise couleurBonjour, le packaging est top mais j'étais blonde doré tout ce que déteste et j'ai fait une réaction au produit 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertoskathy G. - Merci de nous avoir contactés. Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration vous ont déçue et que vous ayez ressenti de l'inconfort. Nous souhaitons trouver avec vous une solution. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. |
ColorationAprès plusieurs réajustement je suis plutôt satisfaite meme si la Couvrance et la tenue n est pas top 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosAMANDINE A. - Merci de nous avoir contactés. Nous sommes désolés d'apprendre que votre coloration n'a pas totalement répondu à vos attentes. Notre garantie eSalon Coloration heureuse est primordiale pour nous et nous travaillerons avec vous pour réaliser vos objectifs couleur. Veuillez vérifier vos e-mails, nous vous enverrons les prochaines étapes. |
Not as orderedWhen I spoke to the representative by telephone before my last shipment, I stressed very strongly that my previous color was too brown and needed a lot more copper. My hair color is medium copper red. The results after coloring my hair with the last shipment of color was brown with barely a touch of red. Not happy with the hair color at all! You're going to have to improve significantly for me to remain in the program. I do not want a shipment this month. I went to my hairdresser and had my hair colored last week so I could look at myself and feel like I looked nice due to the erroneous color and some fading. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosKaren - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Doesn't cover graysThe gray coverage is not great. It doesn't last long and doesn't cover all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosSandra - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Very dissatisfied and disappointedI was really excited to receive my color kit. When ordering it I was asked about specifics and I specifically said I did not want a color that would make my hair yellow or brassy looking. . Sadly the color sent did leave my hair brassy and is a Ridiculous, unnatural shade . I was embarrassed to be out in the sunlight and will more than likely have to wear a hat until this mess grows out. Can not recommend your product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMichelle - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color a bit too golden.I ‘m ok with the color but.... not happy, I know you adjusted it to make it softer but I think you have added golden color and I think it needs to be more reddish brown.?. The roots seem to have picked up golden highlights. Can you fix that and add more red auburn shades? 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
I am very happy! It was Brilliant!I sent a photo to photo@esalon and I am really happy with out this turned out. Thank ESALON and my colorist!!! I have red hair coloring that is very tricky and this was perfect. I am so relieved it went so well. I followed the instructions. This was my FIRST TIME in coloring my hair so you can imagine I was scared. But the whole procedure was simple and got a really professional SALON product only better! This was back in April when I first tried it. I was so nervous but the kit and instructions made it so easy and it turned out great. It is now early September and I just wanted to add additional and continuing thanks to my colorist Yvette who adjusted my color wonderfully on last month's order and I am VERY happy with what she did. My first color was great and the adjustment was even better. So Thank you Yvette!!!!! I am staying with your adjustment too. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
the best productsMy favorite color now!!Im a lot appreciate with company!!YOu help me for feeling more beautiful!!Thanks so much 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Perfect color and easy to use.I really like this product. The instructions are great and the product is nice. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |