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Very impressed. Great product.I really love this color. I’m a brunette with straight should length hair, I have about 30 % of grays and all other brands I have tried in the past don’t cover gray much and makes my hair brassy and fades quickly. I get medium brown and love it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love this at home hair color !!!Absolutely love. Was scared to death to try but I followed the instructions as directed and my color is salon color pretty. Thank you E Salon for a great job matching my hair color !! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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The colorI absolutely love the color!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Dark AuburnThis color is just absolutely stunning. Thank you for helping me to feel pretty! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I love this new colorI haven't been able to color since I ordered. Was able to do so today. I LOVE this color! Well done, colorist! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Customer ServiceSo I am a natural blonde level 9, the color I used to wasn't exactly what I was looking for however still a nice color. BUT when I called customer service I don't remember her name (Dang it!) but she was fabulous we ended up changing what I'll get in the future did it free of charge and explained hair language to me without making me feel stupid. Ya'll gained a new customer the customer service is wonderful not to mention I keep getting compliments on how shiny my hair is and it so soft!! 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJanet - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Here's the specificsShame on me, I seldom write reviews but always read them. I particularly like those that have specifics. Here are mine: 1. It took a couple of times to get the color just right, but that speaks to the true customization of the product versus buying something off the shelf. I was never able to get that just right. 2. I think women must have designed the program, instructions, packaging, etc. (pardon the gender bias), but it's absolutely perfect. I can't think of a thing to change - it's all so well thought through and customized to you. 3. I use the highlighting product in addition to the color. The toner mask that comes with the highlighting kit is AWESOME - it does something to my hair that seems to add volume and texture. It's meant to even the tone of the hair and does that as well. You can buy this product separate if you don't use highlighting - I've done that for in between times. 4. I bought the shampoo only once so can't speak to it as much. I thought it was ok but was really hard to pump in the shower. Overall, I am super happy with the website, the product, the scheduling, the customization and the service. I'll never go back to over-the-counter and have no need for a professional. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Color was fineI got a really short haircut and when I applied the color set it did come out a lot darker. I expected it since my hair is really short and more grey was visible plus Esalon had warned me that it would be darker so no surprise there. I ended up doing a lot more root work then normal so of course the hair color came out darker. I think next time I want it to be a tad lighter if I am going to keep my hair that short! It really made the Light kit come out which made up for it! I applied it two weeks after I did the color. Covering the grey was great and the brassiness was mostly gone. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Not a fan of the new hair color formulaI’ve used esalon to color my hair for years and have always been happy with the outcome, especially how soft, silky, and shiny my hair is afterwards. The new formula leaves my hair feeling rough, without the silliness and shine I’ve come to expect. I’m sorry to say this may be a deal breaker for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichele- Thank you for reaching out to us here at eSalon! We are so sorry to hear our new color formula did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Nice smell, easy on hair.I really liked this product. Usually, the fumes from the dye and the very perfumed shampoo and conditioner really bother my eye and nasal allergies. I didn't have this issue with this at all. Very mild smell during the coloring process and really enjoyed the light fragrance in the shampoo and conditioner. The only thing I don't like is it was hard to see what color I was getting. I spoke with the stylist about adding more golden tone to an existing shade but couldn't really see what the result would be. I would have wanted much more golden tone than what I got. Not anyone's fault really but being able to see an estimate of what your specialty color will look like ahead of ordering would be great. I told the colorist that I wanted more golden tone and she very nicely said she would fix it for next time. I just would have liked to have had the color I wanted this time. A picture might have helped me and the colorist come to the correct color decision the first coloring verses the second. I will definitely be purchasing again though. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |