67 726 Comentarios de clientes verificados |
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Bye Bye store bought box haircolor!I will honestly never buy another box of hair color from a store again! My hair is not damaged and breaking like it was from using the box hair color. It is so soft and healthy. Thank you eSalon!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Better gray coverageThe gray coverage is better. My hair does seem a bit drier afterwards, however. I think we are getting close! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Better than going back to SalonVery impressed with your product but also how it leaves my hair in better condition, after using. Took me a while to learn correctly to get to my roots. However my fault for not reading your excellent instructions first. Which now I follow. Don't think I will ever go back to spending so much more money at a hair salon. Plus learned how to cut my own hair from YouTube Video's, so savings a lot of money both ways during this pandemic isolation. Actually blessings have come out of this stressful time. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My HairI really love the way my hair turned out but I feel that the color on my gray came out a little fast but I still like the rest of my head. The instructions were great and it was easy to put in. All in all it is very good. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good option for not being able to get to a salonThe first order came with a pick/brush to help with the application. It helped a lot but, I assumed it was single use. I threw it away and never received another one. The color matches well. I do wish I could get more Depth/tone differences but, I’m happy to hide my grey. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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After our course correction, GREAT RESULT!My first kit was great, then, the second one was a bit off. In fairness, just a communication glitch. This one is much better! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not too bad...I would have liked a more luminous copper.. It is too dark for me.. Other than that, the experience was interesting and refreshing.. It covered the greys but the colour is not exactly what I wished for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCristina D. - We appreciate your feedback here at eSalon! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to, however we are pleased to know that you are satisfied with the grey coverage. Our Customer satisfaction is something we take seriously. We want to work with you to find a resolution and make sure you have a hassle-free service with us. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
AverageThe product is ok and does a decent job of covering gray but the color is flat. Makes me miss gong to the salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShannen- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Too redColor is still pulling red 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
FadingJust 3 times wash. My grey hair show up again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSiu- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |