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Color Set
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67 726 Comentarios de clientes verificados |
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Colorthe oder is very strong. Couldn't hardly breath. The color is darker then expected. And had a bit of scalp irration. Had to add 2 pks of sweet and low to the formula. But other then that. The color did cover up my grays really good. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBouakao- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
What went wrong?The first time I tried this it turned out great, this time not so much. My hair turned gold ... what!!! I left the color on for 20minutes as it said to do. So now I'm not sure if I want to try again 😔 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary Ellen- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Will not use again.I used my order during COVID. It did not cover my gray well and after a few days it was turning orange fast. I called and they said that you need to use it within 6 months (it was 8 months). And nothing more. No offer to help with my hair. No offer to discount a new order. I was not told nor saw an "expiration date" on the product. Will not use again. Glad my salon opened again. A drugstore product would have been better than this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCynthia- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
I truly like my new colour.I really like my new adjusted color. In the sun it is a light copper almost but inside it s a bright rich red. Grey coverage was great. Thank you Caitlyn. I think we can let it stay as is. Is there anything you can suggest for a very dry scalp. I am diabetic and my scalp has dried out and I am always scratching at it. Thanks. Pat Fierro 9/21/20 88 de 97 personas encontraron este comentario útil. ¿Y tú? |
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SatisfaiteLa couleur rectifiée est parfaite ! Le noir est profond et c'est ce que je souhaitais ! Merci de votre attention aux demandes de vos clients ! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love my colorI just love having the perfect hair color delivered to my door so easy to use and I I'm so beautiful to see thank you my eSalon team!!!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color!!Love that it is easy to use and I have no hesitation to colour my hair myself. Hair does out beautifully. Like in a salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Willing to do it againGreat marketing, just enough product, great customer support, I will do it again, and try a darker color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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love itLOVE the new blend!!!! perfect 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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It really is the bestWorked perfectly. It was the exact shade I was looking for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |