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Color Set
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67 726 Comentarios de clientes verificados |
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eSalon's New FormulaI am reviewing mostly to see if anyone else is struggling with their hair color since eSalon's recent changes to their formula. My next order will be my 3rd try at readjusting my color. Previously my color had golden mixed in and it was the equivalent of a nice highlighted look. But after the formula change, my first color was very dull with little golden. So it was adjusted. Now it is too much golden which has gotten even lighter within a few days of coloring my roots. I'm am hoping my 3rd request to return to my original color will even out all of the gold. I have definitely noticed a change in the coloring product, both consistency and a strong bleach like odor which is unpleasant. I previously would have rated eSalon with 5 stars and I'm hoping my communications with the colorist can resolve this soon. Unfortunately, 2 consecutive unsatisfactory coloring experiences mean I have to live with the results until it's time to recolor. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJacqueline- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Didn’t cover my grays!!!!I am disappointed that it didn’t covered my gray hairs. I tried to dye it then a second time with the left overs I had and it still didn’t cover them. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMelissa- We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Beautiful color!Beautiful color that cannot be found in a store bought hair dye. The color stays rich and shiny. The only issue was my gray coverage, but maybe it just needs to be reformulated for my hair. Overall great quality and does not damage or dry out your hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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LOVE IT!I am very happy with my color! It is very easy to apply and communication with the colorist is great. She emailed me to make sure I understood the changes I was requesting and understood the difference in color. Love it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very perfectI like this product because it comes out fine on my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color was perfect;Color was exactly what I asked for. Match was perfect. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colorI have sensitive skin. eSalon color is gentle and covers my gray well. I’m pleased with the color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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love the colorgreat product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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It worksOnly used it once but the results were significant. I am looking forward to seeing the results the second use. Certainly worth it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love it!I tried Madison Reed first but could not find a color that worked for me. My first try with esalon and love my color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |