67 726 Comentarios de clientes verificados |
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fair coverage of greysI am 51, thick mid. blond hair, approximately 50% grey. Product has a good coverage ability for grey hair but washes off at the front and temple's areas after 2 washes for me. Nevertheless I have had 3 orders already. Good price. Last time ordered 2 sets to use for one time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Correspond a mon attenteJolie couleur. Petit bémol au racine ça s'estompe plus que sur longueur mais sinon ça correspond à mes demandes 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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100% grey coverageSmall issues with my initial order getting additional dye for my extra thick extra long hair. My porous hair is down to my mid back and I was told that the 2 bottle kit would be enough..... it wasn’t. However once I got enough product, the color was spot on the the grey coverage is excellent! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Farbe gefällt mir diesmal gar nicht :-(Dafür das wir einen Ton heller gegangen sind, ich hatte noch nie so dunkle Haare :-( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAnke B.- Vielen Dank für die Kontaktaufnahme! Es tut uns leid zu hören, dass die Farbe nicht Ihren Vorstellungen entsprochen hat. Wir stehen fest hinter unserer eSalon Farbzufriedenheitsgarantie und werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |
Coloration blond beigeTrès déçu je me retrouve avec une couleur rousse 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmeline B. - Merci de nous avoir contactés. Nous sommes sincèrement désolés d'apprendre que les résultats de votre coloration vous ont déçue. Notre garantie eSalon Coloration heureuse est primordiale pour nous ! Nous allons revenir vers vous par email afin de remédier à la situation. |
4 different colorsi now have 4 different hues of reddish brown. Unfortunately, this does not work for me. Good concept though. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWandy - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
My last orderI applied it on 9/16 and gray hair appear on first week of October. I ordered again because I read the color will last for about 6 weeks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaggie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Did I even color my hair?I left my color on for 40+ mins and when I washed it off all of my grays were still there laughing at me. Will not be using these products again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDania - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn't really like the lighter colorWent a little lighter and it didn't seem to cover the grey 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSandra- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
PermanentI was concerned about switching from Demi permanent to permanent and my colorist assured me it would be a good switch. She sent the sweetest note to assure me again with my box and that made me feel better. She was right! I think I do better than the stylists I’ve been to do and it saves me so much time and money! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |