67 726 Comentarios de clientes verificados |
|
Mostrar: |
|
It was okI did not like the color, it did not match my hair, didn't cover my grays. I understand why I pay at a hair salon. I'll just go back to that. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosAmy- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
ConfusingHaving to color my hair in two parts was a bit intimidating. I followed the directions to the T but not sure if, one, I followed it correctly because the color came out not like I was expecting, OR two, the custom color set was just not for me to begin with. The purple stuff at the end before taking a shower was not easy to mix at all and I felt I needed to do it in a certain time so I felt a little anxious! Then to mix it in my hair was not easy either. It felt really thick and I know I probably didn't leave it in there the amount of time it said. At least I didn't ruin my hair. The color that I really wanted was a dark chocolate all over look. The color was mostly on top of my hair. I think overall it was an experience I don't think I would try again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosAraceli - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
AverageGreat instruction packaging and over all friendly to use set up. However for my type of hair and also probably due to the fact it is not virgin hair I did not feel a great difference in color quality in comparison to box die. Hair become very damaged and brittle within a couple of weeks. As I have semi course curly hair. I ensure to give my hair all the extra TLC like it’s my second job and this has absolutely hindered any of my usual repair techniques (weekly masks less frequent washing gentle shampoo conditioner protein treatment as well as hot oil treatments monthly). I was surprised to receive a second box and unless I can find a friend who is adventurous enough to try it- I will not be putting it to use mostly likely until my next breakup. And since I’m as single as a dollar, may be a while. However color was true to variations shown on packaging. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosSabrina - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn't takeThe entire top of my head turned out this awful brassy color.... I have NEVER had this problem with anyone other products ever 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosTara - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ExactlyExactly what I was looking for. Perfect. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
I love this!!Great price, great results!! And I got the color I wanted! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Great service and great colorI covered up blonde highlights and I have dark hair. I received an email from the colorist suggesting a primer to ensure the color "took". She warned me it might be red or purple but not to freak out because that was just step 1. Step 2 was the actual color. My hair turned out wonderful, great color and it hasn't been this soft in ages. The personalized color and services are greatly appreciated and I can't wait for my next shipment! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Love ItThe product and the results are great, the cost is reasonable, and the eSalon Team are extremely helpful. I highly recommend using eSalon! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
ColorLove the color they came up with for me 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Less hair lossI was using drugstore box hair color for years and I think that was causing my hair to fall out in lumps. I started using esalon about 4 months ago & find substantially less hair fallout. I haven't been to a hair salon since the beginning of the year due to covid, so now my hair is almost mid-back length & quite full, so I'm happy to have switched to esalon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |