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Color Set
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67 726 Comentarios de clientes verificados |
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LOVE!LOVE HIGHLY RECOMMEND!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great customer service & great products.I ordered what I thought was an ash blonde and after coloring there was almost no change to my hair color. The team worked with me to get another color out to me that was more of what I was looking for. Aside from the one order, I have been extremely happy with how my hair has turned out. These are high quality hair dyes and I will continue to buy! I love esalon!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love!This was my 3rd time using eSalon allover color. Each time it's getting easier for me to apply. It just keeps getting better! My hair looks beautiful. Healthy and rich in color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect!Had my color adjusted. It’s perfect! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not that great and not worth the money.I see that my old cream L’Oréal product works a little better and it seems more nourishing to my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Awesome product 👍The product is good and the shampoo and conditioner it’s smell so nice 👍 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRealina- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Lockdown lifesaverHas been great colour kit during lockdown when I can’t get to my normal salon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ColourNot enough red tones too much brown but system so easy to use 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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2 different colours?Finally got round to doing my colour - not quite what I was expecting and not what I ordered (medium blonde.) The roots are now strawberry blonde and the ends are blue/green. I wanted to go slightly lighter than my natural dark blonde, which was shiny and healthy looking. I've now got dull khaki ends and dull strawberry roots. It looks awful and as I don't wish to make my hair any drier, I've go to wait until it fades. Luckily my hair is long so I can put it up and hide the really nasty bits. Customer service haven't even bothered to reply to my 2 emails after a week. Won't ever buy again. Certainly won't recommend. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle F. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
CouleurJe vous ai envoyé le résultat de ma couleur .. je suis à moitié satisfaite car pour les longueurs j ai dilué la coloration avec de l eau puis appliqué très peu de tps en comparaison des racines. Du coup la couleur des longueurs n’est pas belle et ma fille me dit qu il y a des reflets verts kaki ... et l ensemble n’est pas très “chaud”. J ai vu ds le détail qu’il y a un petit pourcentage de “cendré”. Que me conseillez vous ? Déjà sur les 2 photos il y a une différence de ton - je prefere la 1ere photo (même si les 2 photos ont été prise à 3’ d’intervalle. J'ai fait ma couleur le 18 novembre et j'ai lavé 1 fois mes cheveux avec le shampoing acheté sur votre site 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLaurent M. - Merci d'avoir partagé votre expérience avec nous. Nous sommes désolés d'apprendre que notre couleur n'a pas tout à fait répondu à vos attentes. Notre garantie Coloration heureuse est primordiale pour nous. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit ! Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation. |