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Perfect colorThe color match to my existing hair color was spot on. Directions are easy to follow. The product doesn't dry out my hair at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTammy - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Très bienTrès bien 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Major hair lossTook me a few months to tie it to this but it caused significant hair loss. I have canceled my subscription. I’ve used drug store brands for 20 years and never had hair loss like this. This week, I only have my normal amount of hair loss in the shower so it was definitely this product. Tried the tint rinse and it was worse! Thank goodness I have a lot of hair! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarjorie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
thanksthanks, this color was a better fit for my skin tone 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, and that we nailed the color! We appreciate you sharing, and Happy Coloring! |
ColorationLe résultat est joli mais je trouve l'odeur de la couleur, surtout les longueurs, trop forte, j'ai eu du mal à supporter.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GreyI am happy with the color, I am just upset it does not color my grey hair like I was hoping. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKim - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Hate itI originally had blond hair and i told the salon specialists that my hair has alot of red in it when i color it at first i dont like it orange!! I ordered a pearl blonde and the picture was close to my color...but the color i got was an orange color! And all my blonde is gone, its aweful😞 not happy at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJaicee- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts will be in contact with you via email and will be happy to assist in this process. |
Nice color and easy to apply.Covered grey for only one week and then washed out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLeslie- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Too darkI ordered ash brown, got dark brown almost black. I hate it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChristina- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Good colorI like the color, however can’t give it all 5 stars as it does not always get those stubborn grays in front of hairline in time allotted in the instructions. I am a woman of color and my hair is natural, I’m not sure if that is a factor, but I always have to add 10 more minutes to time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoy- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |