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not happy with results, have to go to professional to fixafter using this kit, my hair looks red. It was supposed to lighten my color, but the results darkened areas and changed the tone of my hair. I was expecting lighter roots and blonder hair, not brown/red tint. I do not want to try again, I would rather just go to a professional and spend the extra money. I do not want to sound rude as I am sure custom color sets work great for many others, but from my personal experience, I do not like the results. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJuliana- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Zero StarsHORRIBLE Experience. Color arrived and it came out way too dark. Zero shine. They offered free color with an adjustment to the formula. My communications on the formula went unanswered. Then the day it was to ship, instead of shipping they sent me an email trying to get me to buy more. I saw the email DAYS later when I went to find out where my color shipment was. I responded and they shipped my order. They only gave me root color and the highlight kit I agreed to buy. Don’t need that because now I only have root color. This entire experience has been horrific. Now I’ll need to find a new company to try. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPatricia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color washed out.Color washed out on the second shampoo. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCynthia - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hair coloring set.Product does not hold the color at all. I have been using this product for many years and I would have to say it is more like a rinse than a hair dye. The color pulls off the roots immediately. My gray never stays covered. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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A great kitI'm so impressed, love the easy way to custom your colour, the kit itself, arrives quickly, never had a problem either, you open the box and every item has your name on it, fab idea, great thank you x 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love itGorgeous colour and so easy to apply (even for me 😜) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom colorI love this product and the ease of coloring my own hair for a fraction of the price at a salon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Gray CoverageExcellent gray coverage! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Changes in colorThe esalon has been working with me to get the color right, I love the customer service. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I love these products!Comes with good instructions, and easy to use. Customer service is excellent! I love the way my hair feels (soft) and looks (shiny, rich, natural-looking) after I've colored my hair. For years I used drug store coloring kits that left my hair "too dyed" looking and that faded quickly, That's not the case now, I'm so glad someone told me about eSalon! Highly recommend. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |