67 610 Comentarios de clientes verificados |
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Amazing!So beyond pleased with my first purchase. My stylist reached out prior to making my order with a concern that my original choice was too dark given what my current shade was. They made recommendations and provided guidance. Got my kit, used it, and could not be happier with the color overall! 4 de 4 personas encontraron este comentario útil. ¿Y tú? |
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Love the color!Love the color, looks so natural and I get so many compliments. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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GoodLoved the kit. The color was a bit dark. It made my hair a little dirty feeling. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Didn’t cover my grayI asked for root coverage. Color looked good when I applied the product but I rinsed after 30 minutes as directed and it did nothing for my gray roots. Waste of money 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Stephanie! Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
all over hair colorI liked the color but it left my hair a bit dry more than store bought box. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVeronica - I am so happy to hear your are loving your color! We’re sorry to hear that your hair is feeling dry. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
BEST HAIR EVERI love the way I get salon style color at a fraction of the COST! 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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color does not stay allwasted my time and money 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Felipe, We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
Couleur et service client parfaitJe n'ai jamais été déçu de la couleur, mes cheveux ne sont pas abimés. De plus, une de mes commandes a été perdue par colissimo et le service client de e-salon a été bien plus que réactif avec un très beau geste commercial. Je recommande ++ 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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AmazingI left box dyes in my younger years, and was going to the hairdressers but the cost was mounting So I tried this and I’m super happy with the outcome 3 de 3 personas encontraron este comentario útil. ¿Y tú? |
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BNo Shampoo andConditioner, ClassicAlways the same, do not ever use any other shampoo or conditioner. However the dispenser lid came broken, and I have lost about 1/2 bottle of shampoo. It runs out, and makes a mess on floor of shower and is slippery. I, instead use the classic shampoo single use that comes in the custom color set. if you could just replace the dispenser rocker top, it would sure be helpful. As with many others, after I dye my hair and shampoo it, it comes out shiney silky and golden. Do not want to pay so much for a broken shampoo dispenser lid. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |