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Wrong colorMy hair looked good a couple days, but my roots turned incredibly orange within a week. Loved the highlight set, but my color was really off. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Kelsey, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Lovely quality productThe shade was exactly what I had asked for and I'm particularly impressed with the quality of the shampoo and conditioner which left my hair very soft and silky. The instructions were easy to follow (loved the little thoughtful touches - even a sticker is included to tape the instruction sheet up for easy at- a -glance viewing without having to handle the leaflet and get dye all over it!) You also get two pairs of good quality latex gloves 🧤. What's not to like? Looking forward to my next pack. I have requested a slightly different shade for a change so will see how the colourist interprets my request. 👍 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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So happy with my order!I decided to give esalon a chance cause I wanted a Demi permanent colour and couldn’t find in the shops and I’m sick of paying €90 for an all over colour and my god am I over the moon with the order the colour is just perfect and I am definitely keeping the subscription going! 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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This is the best color that I have ever had!I love this coloring. It's perfect for me. I used to be a redhead, but that isn't the way it is now. So, having reddish hair again is perfect for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I don't like it 😕I DONT LIKE IT 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Sherb! We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Boxed up beautifully.The personalisation and the boxed items were lovely. The colour was absolutely perfect for me, and it came with very clear and easy instructions. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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First color kitI was very anxious about trying a new color.The brand I was previously using,tended to fade and began looking " brassy" after a few washings.I have med.brown hair,but med.brown hair color is too dark.I was mixing 2 colors to get the desired shade.This shade was perfect! 5 de 5 personas encontraron este comentario útil. ¿Y tú? |
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FantasticI'm loving my new fall hair color!! Great job! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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DissatisfiedStill not happy with colour even after applying the ash tone, as previously discussed,my overall aim was to gradually become lighter and I'm now darker total opposite of what I've been wanting to achieve, I've actually went backwards, So unhappy and very disappointed!! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTracy G. - Thank you for your feedback! We're so sorry to hear your hair colour is darker than expected. We have reached out to you via email to see what we can do about rectifying this situation, as per our Happiness Guarantee. Please keep an eye on your inbox for more details. |
AwfulThe last 2 color kits have turned my roots reddish not darkest brown. I am really unsatisfied with the degradation of this product after using eSalon for many, many years. It is disappointing as I may need to go to the actual salon to get it fixed. I have now paused my subscription and am considering canceling. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoanne - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |