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Color Set
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67 726 Comentarios de clientes verificados |
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Everything great except for the color...I really enjoyed the experience of coloring my hair at home. Never done it myself ever, and I'm in my 40s. I've been a slave to the salon for 20+ years. After being frustrated at my salon colorist never wanting to do anything but foils on my hair, I decided to try something new. Here's what I liked about my eSalon experience - the packaging, the price, how glossy and shiny it made my hair, and the grey coverage. I'm just not happy with the color. I don't feel like it's what I asked for. I was expecting a dark blonde but I feel like I got a slightly gold-tinged version of my natural color - light brown. Also the roots came out lighter than the rest of my hair. It all feels like a bit of a disaster. Hoping it can be worked through and I can arrive at my perfect color with adjustments. In the meantime I'm not sure what I can do as I don't want to re-color my entire head in a hurry. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSarah- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Light blondeI just colored my hair after I had my hair cut. It turned a Brassy color. Maybe next time, a more beige color. Im sure with shampooing it will tone down. I followed I instructions that were included. Thanks 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Like colour but it doesn't last.The colour is nice but after a week or so it fades and looks washed out. Also seems to be making my hair dry. Expensive and quality does not match the price. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDenise B.- We appreciate your feedback here at eSalon! We’re so sorry to hear that you felt the color did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn't cover grayI followed directions, left color on as long as possible and it didn't cover the gray hair. I only have a few spots not much gray at all so I was a little disappointed. Especially because I have a few people who would order since I have such a huge following on social media. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWilliam - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not worth the moneyAbsolutely gutted with this. I picked a medium ash brown colour to match my natural roots and get rid of the natural copper then runs through the ends of my hair, but all this dye did was make my roots turn more copper. I followed the instructions word for word yet I’m left feeling robbed of £20 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBeth R. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Hot rootsI followed the instructions of roots plus emulsion and I got roots 2 shades lighter than my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJessica- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Great productCoverage excellent and long-lasting 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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First time userLoved everything I purchased, instructions were so awesome since it has been almost 15 years since I colored my hair. Very professional like packaging, service etc. It was like you becoming your own stylist loved it. I will need to go without the violet tint because it kind of made my roots a little red not terribly noticeable but the product made my hair shine and rich looking. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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my colorist got it perfect this time i love itive ordered 4 times fine tuning as i went this order that i did last night was perfect this morning thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My Ideal Color on the First Try!!!!HOORAY!!!! For the first time in coloring my own hair, it is finally the color I wanted!!! I’m so happy!! I have tried other brands and couldn’t get the right color. This is the first time I have used eSalon. I love having my own personal colorist and such great guidelines to follow. Because of them I was able to choose a color that totally works for me. And if I ever need to tweak it, I have the resources right at hand with eSalon. Thank you so much!!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |