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Color Set
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67 709 Comentarios de clientes verificados |
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10 stars for my colorist Nicole!After my 3rd order still had me feeling very disappointed and discouraged I didn't know if I was going to attempt a fourth. Since my previous color ending in results that made me live in pony tails because I hated the color so much that really had me second-guessing ordering from Esalon again. but I decided to give them one more try and was most recently had Nicole assist me and she nailed it! She actually seem to take the time to read what I wrote about what I was looking for and what I did not like about my current color and came up with such a pretty chocolate brown that I couldn't be happier with! Loving everything about my color! The only thing I'm not super happy about is the fact that it still seems to be fading fairly quickly even with me following instructions and aftercare tips to a t. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHeidi - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Orange Streaky Hair !!I was shocked by the outcome of your hair coloring. I also sent in another hair review that has all the details. I believe the coloring I wanted was Dark Blonde Cooper with ends refresher. Lets go with that. However I still feel I should receive some kind of adjustment in price for this major mistake. I also sent in pictures, did you receive those too?? 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Hot rootsNot sure if I accidentally switched, but I have hot roots. I ordered the next round right away to hopefully fix it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosApril- Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not what I was expectingI wanted more violet & didn't happen. So stopping future order. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBelinda- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
ColorDon't like color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMadeline- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Strong chemical smell and not enough coverageI normally use another company but thought I’d try e-salon. My initial thought was great shipping Speed and good value. overall I am not satisfied with product. I had to run the fan in my bathroom and have the window open (freeze along the way since it’s winter and cold). I almost couldn’t finish applying color because my eyes burned sooo bad! The fumes were horrible and you would have thought I was applying it to my eyes! After all that, my color didn’t even match even though all I wanted was a dark brown. It’s more of a reddish brown so 1. You can see difference in roots and my normal color. 2. It did not cover my gray roots like other product have. 3. It burned my scalp so bad I have red spots everywhere which are now itchy so I am a hot mess. I would not recommend e-salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLesly- Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Matched my color perfect!I love the color, my hair looks super shiny and soft! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDanielle - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Custom Colour SetLovely product with very clear instructions. Colour needed a little adjustment and team very helpful. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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This works!Easy, affordable with good results. I have been making fewer trips to the salon because of this product. My first use pulled red-which happens when I lighten my hair. The colorist was able to update my color and it looks great. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKelly - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Perfect MatchNoelle picked out the perfect shade for me. Instructions were easy to follow. This is much better than expected. Thank you so much! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWe’re pleased to hear that Noelle was able to help you find the perfect shade! We truly value everything our clients’ say. We hope to continue helping you reach your hair goals! |