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Color Set
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67 686 Comentarios de clientes verificados |
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Hyper ravieCouleur magnifique mieux qu'en salon et à un prix imbattable j'ai pris sans ammoniaque pour couvrir mes cheveux blancs la couleur dure longtemps je suis hyper satisfaite 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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My hair is darker now.I asked for cherry cola colour but the result turned out to be almost black even thought I followed the instructions. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Nicht die bestellte FarbeMittelblond bestellt, mittelbraun bekommen Kaum Grauhaarabdeckung Vom Pearleffekt keine Spur 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJeannette – vielen Dank für dein Feedback. Nachdem wir dein Kundenkonto geprüft haben, konnten wir sehen, dass du bereits mit einem unserer Farbexperten in Kontakt bist, um das Problem zu lösen. Bitte lass uns wissen, wenn es noch etwas gibt, womit wir dir weiterhelfen können! |
Natural warm red.Took a few modifications with the colorist and now I have the perfect, natural red that I couldn't find in any store-bought brand. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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WowI love the new color adjustment Beautiful highlights Just amount of red and shine. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair ColourAbsolutely love the colour of my hair from last order it is spot on so thankyou for listening to my instructions and getting the colour exactly as I want it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My colorI love my color. Just finished putting it in. Looks great 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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GrayNo gray coverage 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRosario - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
BienC’est une belle couleur 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Cost issue.I love the product and I needed the large bottle the first time I purchased to fix a colour mistake. This time though, I just need to do my roots and it’s nearly £30 for a whole bottle to use maybe a 1/3 of it?! It’ll last a couple of weeks before I need to purchase again. So I won’t be purchasing again unless esalon introduce a roots only option for a much lower cost AND the delivery price really needs looked at. £6 for standard delivery and £10 if it’s express which still takes a couple of days is really not good enough. You have a great business and I love the product but the prices are simply too high if I’m just needing to colour my roots every couple of weeks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLorraine - We really appreciate your feedback about our product and the shipping cost! We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. |