|
Color Set
|
67 686 Comentarios de clientes verificados |
|
Mostrar: |
|
Couleur parfaite!!!Très bel effet couleur bien ajustée... 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Very satisfiedWanted natural looking black hair and that’s exactly what I got ;) 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
The best! Been a fan since 2014, but here's what could be betterAs a customer for over 10 years, it almost goes without saying that I love this product. The color itself is great and long-lasting. I get compliments all the time... mostly at my hair salon! The customizing of the color is a great process with outstanding results. Here's where stuff gets maddening. Several years back, someone (I assume a bald man) changed the packaging and I have been scratching my head ever since. Least offensive; though still bad; was the overall design (colors, graphics) going from punchy to pale, boring, unimpactful pink and purple. Yawn. The real problem is that the bottles and their caps/lips/openings are simply stupid. If one were instructed to pour the contents from bottle 1 into bottle 2, then one might assume that the opening on bottle 2 would be larger to accommodate that operation. Nope! You are pouring from a large opening into a smaller opening. The nozzle on the applicator bottle is also woefully small. Finally the shampoo and conditioner packets, if you can get them open at all, provide a hole the size of a pinhead through which to squeeze the product. As good as the products themselves are, it is clear that the people making packaging decisions have never used any of them. I would love to have a meeting with the team responsible for this because the bad choices are just silly and easily correctable. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
I didn’t like itThe color didn’t work on Some grey hair along ear line and sides of ear . I tried twice it didn’t touch at all It’s free from strong chemicals it’s a good point. My eyes didn’t tear after use I will not buy it again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosFarah - We are sorry to hear that you were disappointed by the grey coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you. We appreciate your feedback and the opportunity for us to make it right! |
Ich bin von der Qualität sehr überzeugtIch hätte mir gewünscht, dass die Farbe etwas mehr leuchtet. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Still have brassy blondeCan’t seem to get rid of brassy hair color 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
SUPERBE COULEURMerci Thibault pour avoir su trouver la bonne couleur et dans une formulation qui tient ! Je suis vraiment contente :-) Cordialement, Suzanne 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
Inaccurate color formulaI used to love my formula with eSalon, but this one was different. Not enough copper, too much blonde and it did not cover my grays well even though I saturated my roots! Very disappointed this time around. Does not even look like I colored it at all. I wanted it to look good because I have a beach vacation coming up in a week! 😒 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosPeggy - We truly appreciate your feedback and so sorry to hear that your color did not have enough copper. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Mauvaise formulationJ’ai demandé un châtain clair cendré pour mes cheveux qui étaient châtains clairs, je me suis retrouvée avec des longueurs châtains foncées et des racines rousses !!! Obligée d’aller chez un coloriste pour rattraper ce carnage.. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMargot M. - Merci pour votre commentaire. Nous sommes sincèrement désolés que votre coloration vous a déçue et que les solutions proposées par nos coloristes ne répondent pas à vos attentes. Nous restons à votre disposition si vous avez des questions. Une nouvelle fois, nous vous présentons nos excuses pour cette expérience qui ne vous a pas satisfaite. |
Perfect shadePerfect shade only for me. All hair from roots to end have same colour. No irritating, odorless, does not stain. Hair it's soft and look gorgeous. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |