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Totally disappointedI ordered this looking at all.the reviews online and was very excited to see my customized package with even my name on it. I followed the instructions and mixed the color and the developer in the bottle and shaked vigorously. Meanwhile i was tying my hair and getting ready to apply and next thinkninsee the bottle bulged and it started foaming and that was the beginning of my disappointment. After catching up the overflowed one and the remaining in container i started applying, as i have long hair i took an hour to finish it. As instructed left it for 30 mts and wahed it. Not even a single grey strand was colored, it was such a waste of money and time. I am glad i did not start a subscription. Really upset about this. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHello Meena, We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
BienMême si la couleur est plus foncée que celle souhaitée, l application est facile , un beau résultat pour une coloration à la maison 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Colour has fadedWhen I dyed my daughter hair last week it looked lovely, the colour was perfect but after a few washes it has faded which shouldn't happen as it's supposed to be permanent and her blonde has started coming through so now looks streaky and dull. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAndrea - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. |
Ihr seid unglaublichVon der Verpackung, der Kommunikation bis hin zum eigentlich Produkt. Ein echtes Erlebnis. Werde definitiv wieder bei euch bestellen 😍 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Die Alte Farbe hat mir besser gefallenDie ist etwas zu dunkel geworden.auch wenn ich kein Abo habe hätte ich gern meine bisherige einfach nachbestellt. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colourMy hair become extremely dry after few months I was very disappointed because i order ammonia free, i used ammonia free before for different company and didn't cause such damager as your colour, make me wonder if is genuine ammonia free. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMarta - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Beautiful color, excellent grey coverI love my esalon color. At first I sent a couple of pics and explained my challenges and they were so accommodating. I have long, thick dark brown hair and keeping greys at bay was becoming onerous and expensive and no I’m not ready to embrace my grey!! Esalon sends a generous amount of color so I can do a root touch up, spread the color towards my ends and even tint my eyebrows. I’m a rebel like that. Leave eyelashes to the professionals. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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As always couldn't be with out it it's fantastic and easy to useAs good as always well done 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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So glad I found this!Took the leap and tried coloring my hair at home and I am SO glad I did! The process was easy and my hair is the exact color I was hoping for. I get so many compliments and it has saved me so much money! I was an every 6 week salon customer for years. Esalon just changed my entire life ❤️🥹 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Parfaite et naturelleLa couleur est parfaite et totalement naturelle comme je le souhaitais. Le kit est top avec des produits de qualité et surtout il est très complet. Merci beaucoup 0 de 0 personas encontraron este comentario útil. ¿Y tú? |