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Unfortunately without the required PEARL NEUTRALIZER this turned my hair orange.Requested PEARL - specifically PEARL - to be added. It was not. my hair is orange. Need to now have it professionally done....nd of course have to wait for the salmon I used to go to before COVID to open. So I have a professional presence with orange hair. I am beyond upset. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKristina - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Love the system-not the colorWell the system is great and easy to follow. My hair feels amazing. But the color was not what I had hoped for. I am looking for a vibrant but natural ginger color. I ended up with what feels like light brown hair with maybe a hint of auburn in the sun. I was soo excited. But now im holding back tears. Though the color is not bad in anyway, it is not at all what I was trying to achieve. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSummer - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color faded quickI have gray on my roots and I followed the direction. It turn out great when I was done didnt see no gray hair but after 2 days it starting to shows up, its like the colors is fading in so quick. So I'm just gonna stick on store color cost 6 dollars than 22 dollars and doesn't last long. So thank you anyway didnt work for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMyra - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
poor job of covering graydoesn't do a good job of covering grays. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSunika - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
ParfaitLe coffret personnalisé est très sympa, la couleur s'applique facilement est conforme aux attentes. Merci 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very niceI was hesitant to color my greys but curiosity got the better of me. I was impressed and don´t actually remember seeing my full head without greys (I started greying when I was 7). The esalon custom color is really natural with a hint of copper/red. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great productI had to dye my own hair due to lockdown.Left my hair in amazing condiiton. The colour lasts and is so much better than the off the shelf products that you can buy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the color and my hair shinesGreat at home kit so great directions it was easy not to make a huge mess and loved all the thought behind my hair color! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLindsay - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Great!I loved this color! It was very natural. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKrystal - We’re pleased to hear that you’re enjoying your color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Bin begeistert !!!Ich habe eine Intensivtönung dunkelbraun ausprobiert und es ist die beste Tönung , die ich je benutzt habe . Ein warmes , glänzendes Dunkelbraun voller Lebendigkeit ! Meine Haare fühlten sich beim Auswaschen und Shampnieren weich und gepflegt an und dies blieb auch nach dem Föhnen so . Von daher kann ich negative Kommentare überhaupt nicht nachvollziehen . Auch der Versand war prima , 3 Tage nach Bestellung hatte ich das Color - Set . Der Preis ( 22,- € plus 5,95 Versand ) ist natürlich relativ hoch , aber für so eine schonende Tönung bin ich bereit , dies zu zahlen . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |