67 709 Comentarios de clientes verificados |
|
Mostrar: |
|
Jamais reçuMalgré en avoir informé vos services je n'ai jamais reçu ma commande, du coup je ne peux noter correctement cette commande 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosSabrina T. - Merci pour votre commentaire. Nous sommes sincèrement désolés pour l'attente de votre commande eSalon. Nous allons vous contacter afin de vous tenir informer de l'avancement de votre colis. Veuillez vérifier vos emails pour plus d'information. |
RootsFollowed instructions and roots still visible /lighter 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosSharon B. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not at all what I expected.I expected a deep chocolate color with red undertones. What I got was medium ash brown. I'm not at all happy with the results. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosCarrie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
No coverage of grey!Not a quality product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosLucica - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Cde beaucoup trop longue .Bonjour je viens de recevoir ma cde 1 mois d attente. Heureusement j ai eu une personne compréhensible et qui m a proposé un remboursement après plusieurs appels ou personne ne voulait entendre a part de me proposer 5 euros de remise sur la prochaine commande. Si je n avais pas.eu cette femme j aurai fuit esalon. Pour le moment tant qu il y aura le codiv je ne commanderai plus de couleur 1 mois d attente c est impossible.. Sinon j ai toujours été jusqu'à présent. Cordialement. A ce jour je.suis désabonner . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosSandrine C. - Merci beaucoup d'avoir partagé votre expérience avec nous. Nous sommes sincèrement désolés pour la longue attente de votre commande et nous tenons à vous remercier pour votre patience. Nous espérons vous revoir parmi nous très bientôt ! N'hésitez pas à nous contacter si besoin. |
My hair stayed basically the same colourFollowed all instructions and timing My hair is basically the same colour just with a slight tinge of burgundy if out in bright day light Really disappointing 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosRebecca T. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not pleased with the end result of our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
5 star1st time I have used this site. I loved the colour of the product.easy to apply. Will definitely use again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
I love this productI usually go to the salon but with being in lock-down I didn't want to just go for the usual shop boxed colour. I ordered my colour and a colorist contacted me to suggest tweaking my colour so I went with her recommendation. The box arrived in about a week and I was delighted to see how well stocked the box was. It had everything I could need. I tried it out and it was brilliant to use. I have shoulder length hair and I had plenty, however I think I would recommend using a bowl rather then the bottle as there was a lot left in the bottle which I couldn't get out. My colour is lovely and it has a perfect shine. I'll use it again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Fantastic well presented and worksFantastic well presented and works will defo buy again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Love my color.Iam a natural blonde whose hair has darkened as I got older 66. The color I got was a sort of "Wheat" color. Love it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosCarole- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |