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Color Set
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67 709 Comentarios de clientes verificados |
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Loved this roots mixI didn't really want the red so I used the whole first bottle for my whole head. Beautiful! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSabrina - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
BrilliantI’ve not been able to get to a salon for about 16 months due to pregnancy, covid lockdowns and then a new baby in tow. I used to go every 2 months so as you can imagine my hair felt terrible grey roots, faded ends and over dyed patchy sections in between. I saw Esalon on Instagram and thought ‘why not’. Quick questionnaire later and with my colour selected I then got a message from one of the colourists telling me it was too dark for my skin tone. I always seem to pick a colour too dark and feel disappointed after so was delighted they intervened. I watched the how to videos carefully, followed the instructions to the letter sectioning my hair into 4 sections and carefully working through each one. I’ve got long hair which is dark at the roots and the ends have really become quite bleached in the sun (accidentally so) so I used the root touch up and then the ends refresher and did precisely what they told me to in the instructions and hey presto, perfect salon colour. I’ve used box colours for years when I couldn’t get to a salon and they aren’t great in my experience and definitely cannot compete with a professional colourist, but for a bit more money I think this colour looks as good as, possibly better than the salon because you get the professional colourist in the price and they assess your hair. I also didn’t have to find a babysitter and sit in a salon chair for 2-3 hours fretting about the cost. I don’t think I’ll go back. This is a revolutionary idea and but for covid I would never have discovered it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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schönsehr schöne Farbe aber sehr Teuer 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Matched my salon color exactlyAdd me to the list who are shocked that an online service could deliver an exact match to the color I spent WAY too much money on at the salon. I need to cover grey roots, and the product did a great job of that...my technique not so much, ha. They caution you against coloring roots over previously colored hair to avoid "striping", but I believe that led me to underestimate how far out my grey roots really went, and I ended up with a very faint grey line about half an inch away from my scalp. User error; but the coverage where I had enough product was flawless. I was impressed and do plan to try again. I also want to try the Light Kit soon to touch up my salon highlights. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebbie - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Your colors are beautifulNot covering the gray around my hair line, would like a bit more red also please 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPamela - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not workThis is only my third shipment but the color did not work. I followed the directions just like before. It worked the other two times and looked okay but this one was a fail. I am not sure if it’s worth the price of almost $30 (with shipping) for color that is hit or miss. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLeigh - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Did not cover the grey!The colour was good although needed more gold added but it just did not cover the grey. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosFran B. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
ColorI did request color to be a little littler but it is more red not lighter brown or blonde. Not what I was hoping for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJane - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Too darkColor was too dark. No Golden tone at all. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJane - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
DéceptionJe n’ai jamais reçu ma commande, je dirais même mes 2 dernières commandes qui cependant ont été débitées. J’ai envoyé un mail qui est resté sans réponse d’où l’annulation de mon compte. Je trouve ce procédé frauduleux. Je sais que ce commentaire sera supprimé, vous n’assumez pas. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChantal - Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires. Nous sommes désolés d’apprendre que vous n’êtes pas satisfaite de votre expérience avec nous. Nous vous avons envoyé un email afin de vous assister davantage ! Merci encore pour votre commentaire. |