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Color Set
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67 709 Comentarios de clientes verificados |
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My scalp felt hot and left it itchingProduct presented beautiful,used colour but my scalp was hot and itching,not a good reaction.Sorry but I'm afraid I had a reaction to this product, 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Susan! I am so sorry to hear that you had some discomfort after using our product. We'll look into it, and we'll get back to you with a solution. Please check your emails. |
Not even closeThe color for my roots is 2 levels lighter than it should have been and ends are completely copper. I’ve had better results from a box unfortunately. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCrystal - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Disappointing Customer ServiceColour “shipped” Jan 21. Package has not moved since that date. Contacted eSalon and they did nothing. Just told me to wait. Checked my order again Feb 13th and still has not shipped out of their warehouse. Understand it’s covid but my roommate ordered after I told her how good the colour is and she got her’s in 7 days. THREE WEEKS and my order has not been shipped. Cancelling my subscription. Very disappointed. Would have been so easy for someone to care just a little and make a call on my behalf to see why my order isn’t moving. Maybe spend less time on convincing me you care by printing my name on a card and actually care by making sure I get my colour. Actions speak louder than words and your inaction indicates you really don’t care about your customers at all. 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSherry - We're truly sorry that your order has yet to arrive. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details. |
FairThe color was ok, not a whole lot better than say Revlon, way over priced!! 0 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDebbie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Perfect colorI've been coloring my hair for close to 20 years. I've done the box color and salon color. Of course I would prefer the salon color but funds don't always allow that. My sister found esalon online and passed the information over to me. I watched some videos on the product and thought "why not?" And ordered my first custom color. It turned out way better than I could have hoped for! The instructions were very easy to follow. The only "issue" I had was coloring the hair on the back of my head. I had to go by feel, rather than sight. Even with doing that blind, it really turned out perfect. If you are even slightly considering ordering a custom color - do it! You won't be disappointed! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosThank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Amazing!Honestly I wasn’t sure what I was trying to achieve with my hair! I am always nervous to do my own hair! This came out so beautiful and natural! I am in love! 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRachel - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Super produit!!!J'ai enfin pu me débarrasser des reflets cuivrés que je n'arrivais pas à faire partir! Merci eSalon! Facile d'utilisation, il suffit juste de savoir lire pour bien suivre la marche à suivre. Livraison en 4 jours en Suisse donc hors UE! Bravo, c'est un exploit et sans frais de douane!! suivi de vos demandes et requêtes rapide (dans la journée) et possibilité de demander un ajustement de la couleur pour la livraison suivante. Franchement, je lis des personnes qui disent ne pas avoir pu rincer correctement le produit. Mais je suis désolée, si vous suivez bien les explications des étapes (je sais que certaines personnes n'aiment pas lire les modes d'emploi...) qui précisent de faire mousser la coloration avec le reste du produit dilué dans un peu d'eau avant de vouloir rincer directement les cheveux vous n'aurez aucun soucis. Et moi qui ai les cheveux sensibilisés je trouve le produit particulièrement doux pour un résultat couleur digne d'un salon. Je recommande sans retenue eSalon. ❤😊 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Wunderschöne FarbeBin echt überrascht wie gut das alles funktioniert hat. Meine Haarfarbe sieht sehr toll aus. Danke an das Team😉 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very impressedBetter than salon results 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJuli - We're thrilled to hear that you're enjoying your custom Made For You colo!. We look forward to our next opportunity to delight you! |
Haarfarbe Super Vielen DankKann nur schreiben Super 0 de 0 personas encontraron este comentario útil. ¿Y tú? |