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Color Set
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67 709 Comentarios de clientes verificados |
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Not enough colorMy roots came out a lighter golden red blonde and the rest of my hair was more strawberry blonde. Would have enough for just roots but my hair is almost down to my waist so one bottle wasn't enough to cover all of my hair, Now I have strawberry blonde hair instead of the red that I had wanted. The kit is great, the smell is good, my hair feels good just not enough color so I didn't get the red I had wanted. I think the color would have been perfect if I had two bottles but don't know for sure. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosWilliam - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not for meI made the mistake of wanting brighter red, just didn’t work for me but the color was nice 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRobin - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Excellent serviceThis has been a God send in lockdown. Amazing stuff xx 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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The hair colorThe product color was excellent But it is not long lasting. Within a week the grays came through 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBaljinder - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Tolles Farbergebnis.... bin sehr happyNicht mal Friseur war ich so happy.....entweder war das braun zu dunkel oder zu rotstichig. Jetzt bin ich gespannt wie lange sie hält , wenn mich das auch noch überzeugt, werde ich nie wieder eine andere Farbe benutzen. 1 de 2 personas encontraron este comentario útil. ¿Y tú? |
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DissatisfiedVery disappointed with this product wanted complete grey coverage didn't get that. Would rather pay at hairdressers 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Llinos! I am so sorry to hear that the gray coverage wasn't as expected. We would be happy to adjust your formula to increase this coverage. Please check your emails, we've contacted you. |
Didn’t touch my greysA bought a colour a shade darker than my natural colour. I have no colour already in my hair but I do have a few greys coming through at the roots. Being new to ESalon I followed the instructions to the letter but to my surprise when I had finished styling I noticed that my greats were still shining through and my hair doesn’t really look much different. So I am disappointed as I really was looking for a product that would tackle my greys. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHi Rebecca! I am so sorry to hear that the colour didn't turn out as expected. We'll have a colourist check on your formula to give you a solution. Please check your emails, we'll be contacting soon. |
Not satisfiedI dyed my hair after I got a haircut and a week later the gray came back around the edges then the gray came back on top I even left the dye in longer 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKeana - We’re so sorry to hear that you were disappointed by the coverage of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Hält nicht, was es versprichtIch habe ein Dunkelbraun-Mahagonie-Kupfer bestellt. Das Ergebnis war ein stumpfes, mattes und unansehnliches Schwarzbraun. Ich kann die Coloration von eSalon leider nicht empfehlen. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosManja W. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
I was not happy.I wanted a light blonde and a cool blonde my hair looks gray. 2 de 3 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGabrielle - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |