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Love itI love my new color. Hair feels great, looks great too 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosPeggy - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
I love itI love how the color turned out and how soft my hair is after using it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJoanna - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Salon results at home!I'm never going back. I love the amazing multi-dimensional results I've gotten from eSalon. This is unlike the other box hair colors I've tried in the past. It's truly salon level color at a fraction of the price. Plus I love being in control of my color and not being at the mercy of my stylist and what they want for me. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichal - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Good coverage of gray hair.Good product. Better than the grocery store products I used to use. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJAB1 - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - we look forward to hearing from you in the future! |
Love the color and customer serviceI'm really happy with my most recent color. I am also impressed that when I had some difficulties with my initial order the company made it right. My only critique is that I don't feel like the gray coverage is quite where I would like it to be. After carefully following all instructions and purchasing the coloring tools, I'm still experiencing some gray at my roots. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTasia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Super produit et couleurJe met juste 4 etoiles car le bemol cest lodeur mais sinon jai eu la couleurcdesiree sachanr que je suis novice en la matiere cest une amie qui vient me faire ma couleur mais le resultat plait a mon entourage autant qua moi. Elle a trouvé qye cetait tres bien expliqué et rapport qualité prix indeniable vu le prix en salon. Nayant pas les moyens daller chez le coiffeur le faire chaque fois cest pour moi un bon compromis davoir une couleur creee a ma demande sans me ruiner. 😊 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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ImpressedBuying anything online can be a gamble but due to lockdown I decided to take a chance with esalon hair colour. I did the quiz and also uploaded a photo. To my surprise I received an email saying my photo showed my hair colour to be lighter than the colours I chose on the quiz. This was true as I answered the quiz based more on my natural hair colour (which is what I wanted to get close to) rather than my colour was at the time of completing the quiz. They made suggestions as to what Colour I should have, which I went along with. I received my hair dye a couple of days later and I am so happy with the result! I love the colour!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not what I expectedI specifically made sure to select that I wanted an ash color. The color I was sent was a lot of “light blond” with a small amount of ash. I tried it anyway and it turned my roots a warm light auburn color. I DO NOT like warm colors and if I said my current dyed hair color was ash and I wanted ash blonde why would there be any warm in my color? I used to work in a salon I get color formulation and was going out on a limb trying esalon going out on a limb because I am no longer within driving distance of my salon. Unfortunately it’s not working for me. I also want to add it is very hard to get in contact with anyone. Your colorist you can only add a note and the only way I can do that is to reorder? I feel I should have direct contact if I have a “personal” colorist. 2 de 2 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKarissa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Lovely productsGreat products but a Bit too dark this time. They are going to adjust the colour. Very helpful 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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second time usingI love this product however it didn't cover all the roots that were gray and was wondering if can go back do the roots again? Not sure if thats a good idea. But I love the product but I think I need more help with the roots 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRose - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |