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Color Set
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67 709 Comentarios de clientes verificados |
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Doesn’t cover graysI am very disappointed since thus hair color didn’t cover my grays. I will now have to wait a couple of weeks and die my hair again. Waste of money 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKerrie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not the color I orderedMy hair is a dark blonde, and I wanted to go lighter so I ordered a medium blonde specifically asking to go lighter off the photos I sent in. I was disappointed when I tested the color on my hair and it turned darker! It was not at all the color that was shown on the description. Unfortunately, I cannot recommend this product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMadison - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Absolutely never againThe color is soooo dark and my once soft shiny hair is full and ROUGH 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLina - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Dislike for the dye did not cover greyI requested grey coverage but the dye did not change or cover my grey at all. I am requesting a refund for I had plans yo go out but this was a disappointment to what you claim this product was guaranteed to to provide. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLatricia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Great color...except for the rootsThe overall color turned out gorgeous, and while my roots darkened they did NOT turn black, so there is still a harsh delineation between my roots and the original black color that was applied before I this eSalon color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDanae - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Drying muddy colorUsing salon color safe shampoo and cold water the color almost completely washed out and what was left was a muddy color. The color was way more red (starting with purple and brown hair) even though I picked the dark brown pearl color which is the violet option. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCrystal - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
This was so easy to apply!Thank you for toning down my color on my first order. I really like it. Sorry it took me a while to rate this, I have a crazy life. But I did see where I have another order coming in soon, so...Thank You. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTrish - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Great color great coverageJust received my 3rd order from Esalon and I really like it. It’s just the color I wanted. Thanks to my colorist for getting me my shade. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJennifer - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Ich bin sehr zufriedenSo,hier mein Feedback: der Kontakt war super und sehr persönlich,auf alle Fragen bzw.Änderungen wurde direkt eingegangen und auch eine Empfehlung zur Farbänderung ausgesprochen,der ich gerne nachgekommen bin. Am 11.2.21 bekam ich die Info,dass meine Farbe auf dem Weg ist und ab dem 16.2. zu erwarten ist. Am 18.2 war sie da👏 Heute ,19.2,habe ich mich ans Werk gemacht und das Ergebnis ist sehr zufriedenstellend! Ich hab,da es das erste Färben war,eine 2.Farbe für die Längen gratis dazubekommen ,die etwas anders als die für den Ansatz gemixt war,super! Für die nächste Färbung bekomme ich dann nur noch Farbe für den Ansatz. Meine Haare sind weder kaputt noch strohig,sämtliche Pflegeprodukte (Shampoo & Spülung) waren im Set dabei und die Anleitung ist super geschrieben und auch per email sind diverse Videos dabei die sehr erklärend sind. Super ich freue mich auf die nächste Ansatzfarbe,wo das Färben nicht mehr so ausschweifend sein wird 🥳 vielen Dank 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Salon resultsThese custom made to order colour are amazing. The instructions are super easy to follow and covered all my grey! Next time I would leave it for longer than 15 mins so the colour was more vibrant. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |