|
Color Set
|
67 709 Comentarios de clientes verificados |
|
Mostrar: |
|
Works on my gray hairThe color was easy to put on and directions were thorough. There was a bit of ammonia odor which I didn’t care for but the color mix was good and still looks good after 3 weeks. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosJudy - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color and your customized instructions. Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
It was FabIt was a fab colour, turned out beautifully. My only issue would be that some of the bristles from the colour brush came out of the brush when i was mixing my colour and i had to pick them out of the mix, otherwise it was a great product. 100% 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
Great colorI wish it covered my gray better. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosChristina - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Last color change notes.My last order was a color change as my hair was getting too blond. But the day is coming to dye it silver and have done with it. Why? My last dye did darken my blond okay but didnt cover the grey roots. Unless my thinning hair has decided to grow really fast, the grey is half inch from roots already. No change, just every 6 weeks now please. Still love you guys and thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosAnne - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
DéçueBonjour très déçue de la couleur trop foncée pas assez Claire. Je ne vais pas continuer l achat. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosMarie Christine - Nous sommes désolés que vous ne soyez pas satisfaite de votre coloration. L’un des bénéfices uniques de notre service est la possibilité de modifier votre formulation selon votre expérience. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation ; nous espérons que nous pourrons discuter bientôt afin d’améliorer votre expérience avec nous ! |
Grey Coverage ...It covered the grey for about a week. I did expect the great coverage to last a little longer than a week. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosJulia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Aucun effetMalheureusement sur mes cheveux foncés, la coloration n’a eu aucun effet et ne fait aucune différence avant et après la coloration... Bien qu’on m’ait renvoyé une nouvelle couleur plus claire, cela ne fonctionne pas (dommage car l’équipe est sympa). Je pense que les colorations proposées ne sont pas adaptées pour des cheveux noirs foncés comme moi, qui nécessitent une décoloration au préalable. Cela devrait peut être être précisé sur le site avant l’achat. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosPark - Merci pour vos commentaires ; nous sommes désolés que vous ne soyez pas satisfaite de votre coloration. En examinant votre profil, nous constatons que vous avez déjà contactés. Nous vous remercions pour vos commentaires, ils nous permettent d'améliorer constamment notre service et produits en fonction de ce que nous disent des clients comme vous. Dites-nous si nous pouvons vous aider ! |
Way too dark and ashyI asked for a nice warm dark brown colour, but it almost looked black. I understand that it is darker at first and lightens progressively, but my colour looked very ashy and dull. Not really what I asked for. Went to my hairstylist to fix it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosSara-Maude - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Lovely colour but didn’t cover greyThe vibrancy of the colour is great but the root colour did not cover my grey! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosAnn-Marie N. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not pleased with the grey coverage, however we are pleased to know that you are satisfied with the overall color. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
HarshThe treatment in colour for my hair was so harsh it dried my Hair out and irritated by scalp , it Barely covered my grey And it looks like part of my hair's falling out. I will not be colouring my hair again 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
|
|
|
Respuesta de nuestros expertosJoanne - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |