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The color lastVery impressed with the color and coverage. Beats the store box hands down. Now if you could mail me the hair dresser to apply that would be awesome! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Perfect colourBest colour I've used and exactly as I requested don't colour my hair much but that will be changing now thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved it!I can only say good things about this product! The instructions were very easy to follow, and I was very impressed with how well the actual color looks, and how healthy it feels! I have really dark brown almost black natural hair and I wanted a golden brown color, and this product did not disappoint! I 100% recommend this product and will definitely be purchasing again :) 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGabriela - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Great Color, Thank you!Love it. Thank you!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmber - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
ErstbestellungAls ich meine Farbe endlich hatte, sie war sehr lange unterwegs, hatte ich in der Zwischenzeit einen anderen Haarschnitt so das die Gebrauchsanweisung nicht mehr passte. Habe eine E-Mail geschrieben und wurde nach kurzer Zeit persönlich angerufen. Das fand ich total super und eine Minute später kam die neue Gebrauchsanweisung per Mail zum Ausdrucken. Toller Kundenservice. Mit meinem Farbergebnis bin ich super zufrieden. Hätte mir es einen ticken dunkler gewünscht. Das war aber meine Schuld da ich ja diese Farbe bestellt habe, werde ich beim nächsten Mal ausbessern. Leider wurde der versprochene Färbepinsel vergessen so war es etwas mühsam mit der Flasche die Farbe zu verteilen. Aber alles in allem war ich sehr zufrieden. Vielen Dank 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great colourThe colour mix for me is perfect ,but I really don't need all the accessories that come with it evrytime ,I would just like the colur and pay a bit less, 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Perfect!This was the 2nd color I tried as the first was too dark. Came out great. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMerrie - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Sends my hair orangeI’ve stopped using these products as despite salon adjusting the dye it sends my brown hair an awful shade of orange 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHelen H. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Déçue par la composition.Je n'ai fait que la première coloration sur cheveux longs et malgré la fenêtre ouverte j'ai eu beaucoup de mal a supporter les vapeurs (d'ammoniaque je pense). Je dois faire les racines ce Week end et j'appréhende à l'avance, en sachant qu'il ne fait pas très chaud en ce moment, est ce que je laisse la fenêtre fermée et j'étouffe ou est ce que j'ouvre la fenêtre et j'attrape froid ? Je ne vais pas pouvoir continuer et je serai obligée d'aller chez un coiffeur ou acheter un produit sans ammoniaque. Désolée. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosClaude - Merci de nous avoir contactés ! Nous sommes désolés pour la gêne occasionnée pendant l’application de votre coloration, et nous vous remercions d’avoir partagé vos avis ; ils nous permettent d'améliorer constamment notre service et nos produits. Nous vous avons envoyé un email avec plus d'informations. Si cela peut vous intéresser, nous proposons aussi des colorations sans ammoniaque. Dites-nous si nous pouvons vous aider ! |
The dye made no change to my hair ColourI’m very disappointed as the dye had no effect at all on my hair, it did however make my hair feel very nice and soft but that’s not what I paid for. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGabrielle Jo R. - We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome you expected with our color application. Based on your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |