67 709 Comentarios de clientes verificados |
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DéçueLa couleur est jolie mais j'ai un problème avec le produit, environ 1/4 est resté dans le flacon. Le flacon ou le produit est trop épais 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSylvie J. - Merci d'avoir partagé votre expérience avec nous. Nous sommes sincèrement désolés d'apprendre que vous ayez rencontré des difficultés lors de l'application de votre coloration. Nous allons revenir vers vous par email afin de vous conseiller au mieux. À très vite ! |
Unexpected ResultsI thought the color would come out differently. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela - We’re so sorry to hear that you were disappointed by the results of your color. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
It’s ok.I liked the actual color. But it dries my hair out so much I have to take a break from using it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCheryl - We're truly sorry that our color did not provide the texture that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We take our clients' feedback to heart and continue to improve our products each and every day. Keep an eye on your inbox for more details. |
Not a good matchI purchased this product thinking it was going to match my current color but unfortunately it didn't work. The color is not strong enough to cover my grey hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMargarita - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Unfortunately not strong enough for my many greysThe product itself and packaging etc is great. The colour itself was a good match, however just wasn’t strong enough to cover all my greys! So I be back at my hair salon as soon as they open! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNatalie J. - Thank you for your feedback! We’re so sorry to hear that you were not satisfied with the grey coverage of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Do your own try this!I have colored my hair since I was 18 now at 48 going on 49 was looking for a better brand then on market as those tend to dry my hair. I am very elated in the custom color which I have not found on the market and the adjustments that can be made. These products do not leave my hair dry and I love the conditioner that comes with it. Thank you eSalon for making myself and boyfriend happy. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngela - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
1st ColourI was really pleased with the Custom Colour Set. The colour selected was just right resulting in healthy and shiny hair. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Tolles ProduktGenau meine Farbe, bin begeistert. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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my ownLove this product 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLora - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
LOVE LOVE LOVE!!!!I’ve been meddling about a bit to get a colour I’m really happy with and every time staff here at esalon have been super helpful. This time around I’ve finally got the colour I didn’t know I wanted for so long and I LOVE IT LOVE IT LOVE IT!!! It’s multi tonal, bright, fun, EVERYTHING! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |