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Color Set
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67 686 Comentarios de clientes verificados |
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Excellent colourI have been using esalon for years and I would recommend to anyone. Colour does not fade. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Love this colourThe colour is perfect!!! Gorgeous shade but also natural. My hairdresser couldn’t even tell I’d dyed it. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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TenueLa couleur part assez rapidement les cheveux blancs réapparaissent vite 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJOELLE P. - Merci pour votre commentaire. Nous sommes désolés d'apprendre que votre coloration ne dure pas dans le temps. Votre satisfaction est très importante pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation et vous aider à obtenir la meilleure couleur qui soit. Veuillez vérifier vos emails pour plus d'information. |
Gladly surprisedI asked for a formula that did not have ammonia in it. Because that gives me migraines this formula was great and did not trigger a migraine. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Fabulous ColorI was very scared to color my hair by myself, but to have my hair colored and highlighted was going to cost $120 with touch-ups every 6-8 weeks for $80. I cannot afford that so I decided to try esalon. I took the quiz that helped determine what color I would need. I followed the instructions and the color is beautiful! The customer service was great. I will be ordering again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Intensivtönung zum 1. gekauftHabe lange überlegt und nun doch gekauft. Meine Farbe wurde aufgrund meiner Fotos nochmal angepasst und bin absolut zufrieden. Der neue Ton trifft meine aktuelle Haarfarbe sehr genau. Vielen Dank für ihre Expertise 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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DisappointedThe colourist has made the roots colour and ends colour two different colours my roots are more natural ginger brown and my ends have patchy vibrant red throughout it. I have noted this on my previous order that both the roots and ends colour would need to be the same and coloured my hair today to see my long hair patchy throughout. Very disappointed. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosChanelle -Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Entspricht nicht meiner VorstellungIch wollte ein schönes Kupfer, stattdessen ist es kackbraun geworden. Und dann hat man hier plötzlich ein Abo abgeschlossen ohne davon zu wissen. Nie wieder! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDagmar - Es tut uns sehr leid zu hören, dass Sie mit dem Ergebnis Ihrer Farbanwendung enttäuscht waren. Unsere eSalon Color Happiness Garantie steht für uns an erster Stelle, und wir werden gemeinsam mit Ihnen daran arbeiten, Ihre Haarfarbziele zu erreichen. Bitte halten Sie Ausschau nach einer E Mail von uns mit den nächsten Schritten. Wir schätzen Ihr Feedback sehr. |
Purple?My colour set was supposed to be dark brown (red copper). Not at all delighted to have followed instructions, and end up with magenta roots wherever I had grey, and then no evident colour on the rest of my hair. The top of my hair has ridiculous purple streaks that abruptly stop, and then my regular colour starts. Thankful I ordered a demi permanent bc it's really bad. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTracy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Definitely not in the blonde familyI ordered a dark blonde and this turned out into a very dark brown color. I couldn't be not disappointed and not I'm stuck with a super dark color. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - We truly appreciate your feedback! We are sorry to hear that your color formulation came out darker than you were expecting. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |