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Verdict still out/ I still have hope in trying.I would like my color to be more vibrant. The end color that was meant to add a variant did not at all. I did not see the difference in color at all for my ends. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCrystal - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
GreyI’ve tried this twice now in the last couple months and each time the grey comes back to fast. I did my hair on the 12th and washed my hair once and already the grey is coming back quickly. Yea I’ve been grey since I was 12 but when I buy a box hair colors it lasts me Weeks. I’ve colored my hair twice since Early Jan and if I did a box I wouldn’t be doing it for a few more weeks. No happy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJacqueline - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
False advertisingI am very upset with the product and I demand a full refund along with the $30 that was stolen from my PayPal account. Cancel everything under my name 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAura - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
AccountPlease cancel 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDawn T. - Vielen Dank für Ihr Feedback. Wir bei eSalon sind stets bemüht, die bestmöglichen Produkte für unsere Kunden zu entwickeln. Wir freuen uns über Ihr Feedback und sind dankbar über jede Rückmeldung. Wir haben Ihnen bereits eine E-Mail zukommen lassen, um diese Angelegenheit weiter zu besprechen und herauszufinden, wie wir die Situation klären können. Bitte behalten Sie Ihren Posteingang im Auge. |
RootsWas really careful putting it on but root's are coming through after 2weeks 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosCarole H.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Easy directions and overall applicationI have stubborns grays, so I have a few that resisted the root coverage, despite starting the area first and leaving the product in for an extended amount of time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosSusan - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Ma coloration et tous les accessoires qui vont avecMerci d’avoir prévu un espace pour vous dire ce je pense de vos produits et conseils ! Je suis très très contente de tout sans exception . Merci à Madame Lucia qui a préparé ma couleur ! C ‘est une réussite . Les explications sont très claires , aucune difficulté . 😅 Merci a toute l’equipe . 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Loved this productQuick delivery Loved the product especially the personalised instructions Just about to place my second order 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Very happyOrdered my colour online after seeing an add on Facebook. Order arrived, colour was mixed perfectly, easy to apply and just ordered another one and changed the colour slightly to add a bit more warmth for the summer months. I had uploaded a picture so I was really pleased that the colour I wanted was really perfect,and had a lovely shine off it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Excellent productColours hair as good as my hairdresser. Also leaves hair in good condition, which lasts 0 de 0 personas encontraron este comentario útil. ¿Y tú? |